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Rejected payments do not generate subscription.
- Thread starter memo_dx
- Start date
Hello @memo_dx ,
To better assist you, could you please provide more details regarding your query. Specifically, what do you mean by " How can I ensure that a person whose payment was rejected or who abandoned it does not generate a new subscription."? This will enable us to identify the issue more accurately and offer a suitable solution.
To better assist you, could you please provide more details regarding your query. Specifically, what do you mean by " How can I ensure that a person whose payment was rejected or who abandoned it does not generate a new subscription."? This will enable us to identify the issue more accurately and offer a suitable solution.
Hello @memo_dx
Currently, you cannot disable pending subscriptions being created due to abandoned carts or payment failures. As a temporary workaround, we suggest deleting any pending duplicate subscriptions from your account.
Our team is already aware of this issue and is actively working to find a solution. We will keep you updated on any developments.
Currently, you cannot disable pending subscriptions being created due to abandoned carts or payment failures. As a temporary workaround, we suggest deleting any pending duplicate subscriptions from your account.
Our team is already aware of this issue and is actively working to find a solution. We will keep you updated on any developments.
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