SMTP by Pabbly - timeout

[finanzfroh]

Your Task History ID

IjU3NjMwNTY4MDYzMDA0MzU1MjY4NTUzYzUxMzQ1MTY2NTQzOSI_3D_pc

Hi
When I want to send an e-mail via SMTP, I get the error 0 with the note:

Response not received in 25 seconds.
Learn more: https://forum.pabbly.com/threads/pa...rror-response-not-received-in-25-seconds.855/

The linked post does not help me as it refers to API. If a delay is possible with SMTP, I don't know where to get the ID from.
Can you please help me?

 

[Pabblymember11]

Hey @finanzfroh

It appears that you might not have connected your SMTP account to the action step correctly and because of that the response you are getting is taking time.

So, please make a new connection and then try again.

 

[finanzfroh]

Hello @Supreme
Thank you very much for your quick reply!
I have checked the connection data myself and had it checked by my provider. The answer is:
Hello,
the data is correct, a timeout rather indicates a connection problem.
If you have any further questions, please do not hesitate to contact us.

Could you please check this?

 

[Pabblymember11]

Thank you very much for your quick reply!
I have checked the connection data myself and had it checked by my provider. The answer is:
Hello,
the data is correct, a timeout rather indicates a connection problem.
If you have any further questions, please do not hesitate to contact us.

Could you please check this?

Can you please update the connection with Encryption type with TLS and Port 587.

 

[finanzfroh]

Hi @Supreme,
I have tried the encryption type with TLS and port 587 but the result was

I have also tried ports (587) 465, 2525 and 25 with every encryption type (TLS, NONE, SSL).
Only port 465 deliver: Response not received in 25 secondes.
The rest delivers:SMTP Error: Could not authenticate or Could not connect to SMPT host.

 

[Pabblymember11]

Please test your SMTP connection at this location: https://www.smtper.net & https://www.gmass.co/smtp-test

If it worked here, it would also work on our end. Else we recommend you contact your host provider.