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Recent content by anushkasahu

  1. anushkasahu

    Files have been "Uploading" for DAYS

    Hello @Stephen274, Thanks for your patience. The issue you were facing occurred due to a temporary downtime of the application, which caused the process to get stuck. However, everything has been sorted now, and you can try re-uploading the email list and verifying them again. Let us know if...
  2. anushkasahu

    Workflow does not work/does not appear in history

    Hello @Assunta, Upon reviewing the workflow you shared, we found that it has not captured any webhook response yet, and hence the workflow is not set up properly. It is still waiting for a response status. Please capture a test response by retrying the connection configuration process, and...
  3. anushkasahu

    unable to automate justdial leads as justdial is not allowing pabbly webhook

    Hello @Parth, Could you please share the API endpoint that was provided to you, as mentioned in your last response? This will help us assist you better and provide a resolution.
  4. anushkasahu

    Google Business Profile Trigger Issue: Missing Locations (1000+ Locations Managed)

    Hello @stevenphan, We have fixed the issue, and it’s working now. However, please note that the workflow mentioned earlier is in the Trash folder, so it’s no longer possible to test it. Moving forward, any new task histories captured will have the correctly named router filters. Let us know if...
  5. anushkasahu

    So what if I switch to the Unlimited Tasks Every Month package?

    Hello @stevenphan, As per our policy, upgrade, downgrade, plan transfer, or refund requests are acceptable only within 30 days of purchase. Since your plan has crossed this period, you are not eligible for a refund or plan change at this stage.
  6. anushkasahu

    So what if I switch to the Unlimited Tasks Every Month package?

    Hello @stevenphan, As per our policy, upgrade, downgrade, or plan transfer requests are acceptable only within 30 days of purchase. Since your plan has crossed this period, we won’t be able to change it at this stage. However, we recommend that you cancel the current plan at the next billing...
  7. anushkasahu

    facebook ads insight error 500

    Hello @fahmizohir, Sorry for the inconvenience caused. We have escalated the task to our team, and they are currently investigating it. We will update you as soon as we have any progress or resolution.
  8. anushkasahu

    Remove deleted MCP Tools

    Hello @Moeen, Since your issue can be resolved more effectively via a live session, we recommend scheduling a Google Meet with us at a convenient time. You can book a slot using this link: https://calendly.com/anushka-sahu-pabbly/pabbly-support
  9. anushkasahu

    So what if I switch to the Unlimited Tasks Every Month package?

    Hello @stevenphan, Downgrading a plan is allowed only within a 30-day period from the subscription or billing date. Since your subscription/billing date is beyond this 30-day window, we are unable to process your downgrade request.
  10. anushkasahu

    Lifetime Plan Reset Not Reflected for this month

    Hello @Mawiya_SWA, Thanks for reaching out. Tasks are already assigned to your Pabbly account (refer to screenshot) Let us know if you need any further assistance.
  11. anushkasahu

    How to pass the current date to AI Assistant?

    Thanks for the information. We will let you know immediately if there’s any alternative or if any new feature is included in an update.
  12. anushkasahu

    facebook ads insight error 500

    Hello @fahmizohir, Since the steps have been deleted and we can no longer locate any errors in the task history, it will not be possible for us to provide a resolution for the filter step you mentioned in your previous response. However, everything seems to be working fine. Could you please...
  13. anushkasahu

    facebook ads insight error 500

    Hello @fahmizohir, Upon reviewing your account, we found no error in the workflow you shared though they are re-executed task history. Could you please recheck the workflow and, if you are encountering the error in the Classic Builder, share the workflow URL of that particular workflow...
  14. anushkasahu

    Onenote Html new note in section with attachment (pdf)

    Good to hear that! We would really appreciate it if you could rate our support agent using the link : https://forms.gle/jzeCSwD2HtTWctvn9 Let us know if you need any further assistance.
  15. anushkasahu

    Duplicate rows being captured while fetching leads from LinkedIn to Google Sheets

    Alright! Let us know if you need any other assistance.
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