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Recent content by binaya

  1. B

    For the deleted customer & subscription, the cron is still sending the email for reoccuring payment

    The above is the screenshot from the email, i don't find any place to delete any data but still this email notification is sent everyday because this was tested for recurring payment. Now it is adding garbage data in our production.
  2. B

    For the deleted customer & subscription, the cron is still sending the email for reoccuring payment

    Hello @MukeshR , I am not able to find the Transactions anywhere, i have deleted customer invoice, subscriptions & customers but still the issue persists.
  3. B

    The payment from the billplz is taking very long to redirect back to thank you page.

    Hello @MukeshR, We have tested from our end. There is good improvement in the redirection speed. Thank you for your support !
  4. B

    For the deleted customer & subscription, the cron is still sending the email for reoccuring payment

    Previously, while testing I had created the a re-occuring payment plan in pabbly subscription billing & payment gateway was the test payment. Currently I have already deleted all the customers, subscriptions from pabbly but still everyday i get a mail saying the payment is received for the...
  5. B

    The payment from the billplz is taking very long to redirect back to thank you page.

    Hi @MukeshR , I have scheduled the appointment for wednesday to discuss on the issue.
  6. B

    The payment from the billplz is taking very long to redirect back to thank you page.

    Alright @MukeshR , we will schedule the call. Thank you!
  7. B

    The payment from the billplz is taking very long to redirect back to thank you page.

    Hello @MukeshR , Unfortunately, we will not be able to attend the meeting tomorrow as it is weekend. Can we have meeting early next week ? Also for making debugging easy we have a screenshot which shows that connect.pabbly is actually taking some good time(around 21.26s) to redirect.
  8. B

    The payment from the billplz is taking very long to redirect back to thank you page.

    Hi @MukeshR Billplz has reached out to us regarding the redirection issue. They are claiming billplz is redirecting to pabbly after payment completion within 1sec. I have attached the message from billplz & video as well.
  9. B

    The payment from the billplz is taking very long to redirect back to thank you page.

    Sure @MukeshR will be waiting for your update. Thank you!
  10. B

    The payment from the billplz is taking very long to redirect back to thank you page.

    Hi @MukeshR , Also Is it expected, or documented, that Pabbly's default thank you page after successful payment, will be replaced by the chosen payment's gateway thank you page?
  11. B

    The payment from the billplz is taking very long to redirect back to thank you page.

    Hi @MukeshR , We have reached out to billplz on this issue, here is the reply from their end Any suggestion on what can we do next on this ?
  12. B

    The payment from the billplz is taking very long to redirect back to thank you page.

    Also, are other existing billplz users also facing this ?
  13. B

    The payment from the billplz is taking very long to redirect back to thank you page.

    How did you determined the tank you page we are being redirected is the thank you page of billplz ? Because we couldn't see any thank you page from the billplz & it gets redirected to our thank you page after some moment.
  14. B

    The payment from the billplz is taking very long to redirect back to thank you page.

    We have integrated the payment from the billplz in the pabbly billing subscription. Whenever we try to make the payment from the test card, the redirection to thank you page is immediate but when we make the real payment with the billplz, it is taking more than 15s to redirect to the thank you...
  15. B

    Pabbly subscription billing page: auto select default country

    We are using the pabbly subscription billing & have integrated billplz as payment processor. In the checkout page there is dropdown to select the country. We are malaysia based company & all the users will be from malaysia. It doesn't make sense to make user choose malaysia as it is very hassle...
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