Recent content by ec_206

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    Workflow not capturing new response - BigCommerce New Order

    Hi @Preeti Paryani and @ArshilAhmad good news it worked! My next step is to figure out how to check the BigCommerce order for certain product ID's and only add subitems for them. No all products will be added to Monday.com.
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    Workflow not capturing new response - BigCommerce New Order

    Awesome! Thank you @Preeti Paryani. I will test today.
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    Workflow not capturing new response - BigCommerce New Order

    Thank you @Preeti Paryani I appreciate your help.
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    Workflow not capturing new response - BigCommerce New Order

    Hi @ArshilAhmad sure thing. Attached is a larger screenshot. Yes, "New Website" > "PrePress". Note, the screenshot is from a successful test from our other automation (BigCommerce single product order).
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    Workflow not capturing new response - BigCommerce New Order

    Hi @Preeti Paryani here is the screenshot of the subitem fields. You can reference our other automation which is working, but only for a single product order. Subitem (Item Name) Test Date Qty Size Shape Laminate BC Material BC Profile BC Work File BC Proof Request
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    Workflow not capturing new response - BigCommerce New Order

    Hi @Preeti Paryani apologies for the late reply. I had to put this on hold to work on another task for my client's project. Anyhow, I tried following Arshil's instructions however not sure if I'm doing it right. Can you take a look. After the JSON extractor I am creating the lookup tables like I...
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    Workflow not capturing new response - BigCommerce New Order

    Thanks so much @ArshilAhmad. I will test this out!
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    Workflow not capturing new response - BigCommerce New Order

    Hi @Preeti Paryani. If an order has multiple products (product A, product B), how would we create a subitem for each one?
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    Workflow not capturing new response - BigCommerce New Order

    Thanks @Preeti Paryani after research it was the second lookup table (label > value) that I made a mistake on. Also fixed an issue with the last lookup table I found in the task history. Just ran a test order and everything worked fine. My next question is how to handle orders with multiple...
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    Workflow not capturing new response - BigCommerce New Order

    Thanks @Preeti Paryani. We were testing this same workflow from our agency account. I deleted it and only one item is added now. The issue now is the Subitem isn't being created. I re-captured the webhook again and went through and tested each step in the entire workflow. All lookup tables...
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    Workflow not capturing new response - BigCommerce New Order

    Hi @Preeti Paryani that worked. However, when I ran a test order from BigCommerce, it seems that both the old automation and new one are both running as two Items were created in Monday.com. I have the old automation disabled (attachment) so not sure what is causing this unless the steps are...
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    Workflow not capturing new response - BigCommerce New Order

    Thanks @Preeti Paryani. Will do!
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    Workflow not capturing new response - BigCommerce New Order

    For some reason our BigCommerce > Monday.com automation isn't receiving new order response from BigCommerce when re-capturing on the first step. The automation itself is running as order data is flowing into Monday.com. I've submitted several test orders and it's stuck on G.
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    monday.com create subitem no additional columns

    Hi @ArshilAhmad, correct. I don't see the other fields to map the BigCommerce order data to. I can only map the first column.
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    monday.com create subitem no additional columns

    @Mathias Schreiber did you ever get this sorted? I'm running into the same issue. I'm going to add this request.
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