Recent content by ec_206

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    Workflow not capturing new response - BigCommerce New Order

    Thanks @ArshilAhmad. Everything seems to be working. I will run a few more test this week.
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    Workflow not capturing new response - BigCommerce New Order

    @ArshilAhmad that worked! Another question, I may need to add another filter for another product. It's ok for me to re-capture a new Webhook response correct?
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    Workflow not capturing new response - BigCommerce New Order

    Ok thanks for confirming @ArshilAhmad
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    Workflow not capturing new response - BigCommerce New Order

    Thanks @ArshilAhmad just to make sure, I cloned the workflow. Do I now click "Save & Send Test Request" in the trigger? It says the hook already exists? Let me know what I should do. Actually, I'm going to have our client delete the old inactive workflows.
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    Workflow not capturing new response - BigCommerce New Order

    Hi @Preeti Paryani I believe it's this one. IjU3NjUwNTY0MDYzMjA0Mzc1MjZjNTUzMjUxMzA1MTYwNTQzNjBmMzci_pc
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    Workflow not capturing new response - BigCommerce New Order

    Hi @Preeti Paryani. I think I'm getting close. Attached is a screenshot of the new automation with Router. I cloned the original one. The issue now is it's creating a duplicate Parent Item, then duplicate Sticker Pack subitem? Only one workflow is active so I don't think this is the issue on the...
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    Workflow not capturing new response - BigCommerce New Order

    Perfect thanks @Preeti Paryani. I will add the filters and let you know how it goes. It is not allowing me to add a Router step after the iterator. I'm seeing a message "Router can only be added at an end of a workflow". Disregard Preeti. I figured out out to restructure. Needed to delete all...
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    Workflow not capturing new response - BigCommerce New Order

    Hi @Preeti Paryani I enabled ignore error and ran a couple tests. The first was an order with a Die Cut Stickers and Sticker Pack. The iterator ran, but only added the Die Cut Stickers subitem, not the Sticker Pack. The second test order was just a Sticker Pack and it didn't add the subitem.
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    Workflow not capturing new response - BigCommerce New Order

    Great thanks @Preeti Paryani. I will try the ignore error message and let you know.
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    Workflow not capturing new response - BigCommerce New Order

    Hi @ArshilAhmad here is the WF URL - https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZkMDYzNjA0MzQ1MjZmNTUzMjUxMzEi_pc Here is the last task ID for this workflow - IjU3NjUwNTY0MDYzNTA0MzM1MjZhNTUzNjUxMzQ1MTYwNTQzNTBmMzUi_pc Thank you! - Marc
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    Workflow not capturing new response - BigCommerce New Order

    Hi @Preeti Paryani. Our client confirmed they want "all" products in an order as subitems so you can disregard my previous message. We are having issues with one of their products in particular "Sticker Packs". I've attached an image of the order information. You'll notice "Sticker Packs" don't...
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    Workflow not capturing new response - BigCommerce New Order

    Hi @Preeti Paryani and @ArshilAhmad good news it worked! My next step is to figure out how to check the BigCommerce order for certain product ID's and only add subitems for them. No all products will be added to Monday.com.
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    Workflow not capturing new response - BigCommerce New Order

    Awesome! Thank you @Preeti Paryani. I will test today.
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    Workflow not capturing new response - BigCommerce New Order

    Thank you @Preeti Paryani I appreciate your help.
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    Workflow not capturing new response - BigCommerce New Order

    Hi @ArshilAhmad sure thing. Attached is a larger screenshot. Yes, "New Website" > "PrePress". Note, the screenshot is from a successful test from our other automation (BigCommerce single product order).
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