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Recent content by Helen Dang

  1. Helen Dang

    Client must be authenticated to access this resource - status code 401 on Jira Service Management

    Thank you for your kindly support. The issue is resolved.
  2. Helen Dang

    Client must be authenticated to access this resource - status code 401 on Jira Service Management

    Hi everyone, I'm facing a issue related to create a customer request on Jira Service Management. I can't create a new request although I create many requests successfully before. The error is Client must be authenticated to access this resource - status code 401 I tried to connect to my...
  3. Helen Dang

    Creating a Google Drive folder if none exists but continuing the workflow after applying the filter step

    Thank you for your kindly support. This issue is resolved.
  4. Helen Dang

    Creating a Google Drive folder if none exists but continuing the workflow after applying the filter step

    Hi, I'm still facing this issue. I have 2 actions (action 3 and action 4) after search folder on Drive. I really want these 2 actions to perform after searching the folder on google drive, Regardless if it finds any folder. However, this doesn't seem to be possible. The process stopped...
  5. Helen Dang

    Creating a Google Drive folder if none exists but continuing the workflow after applying the filter step

    Hi Arshita, I just have run my workflow you changed. However, I'm still facing this issue. The Google Drive folder doesn't find and the next step on this rounter doesn't run. Please see my history below. History ID: IjU3NjAwNTZjMDYzNjA0MzA1MjZjNTUzNTUxMzU1MTY2NTQzOCI_3D_pc Please advised
  6. Helen Dang

    Creating a Google Drive folder if none exists but continuing the workflow after applying the filter step

    Hi, Thank you for your support. I have edit them. In case of the driver folder can't find, the next step don't excute. I hope that they can be create a new folder if they can't find the exist folder. You can see history task via ID. IjU3NjAwNTZkMDYzNTA0MzQ1MjZlNTUzMDUxMzc1MTY3NTQzNiI_3D_pc...
  7. Helen Dang

    Creating a Google Drive folder if none exists but continuing the workflow after applying the filter step

    I used Search folder on Google Drive and Router then. If find the folder, I will create a sub folder on Specific folder. If don't find the folder, I will create a folder and create a sub-folder on this folder have just created. However, if don't find folder, workflow stop here. I would like to...
  8. Helen Dang

    How do I map Pabbly Connect to Reporter field in Jira Service Management

    Hi everyone, I received an error message (Sorry, but the following usernames could not be added as participant to this request: qm:56d318fc-e04f-4930-b039-95669c11ca95:8dd2dee9-9e84-4791-b8ad-85fcdd8de664). How can I link customer to Reporter field in Jira Service Management. Please advice...
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