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Recent content by hypnomark

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    Problem with Ontraport

    There is still a problem, as it was before, it seems to be with people who are not in the US, though I am not sure that is the problem with all of the blank entries. I did reset the connection, created a new one. Many are working, but I keep getting blank entries and notice that many contacts...
  2. H

    Problem with Ontraport

    Will this mess up my workflow? I have had this problem before and then when changes were made it stopped working completely. It took my over a month to get it working again.
  3. H

    Problem with Ontraport

    It happened again on March 11... Task History ID - IjU3NjMwNTZiMDYzMDA0MzY1MjY1NTUzMjUxM2E1MTY3NTQzMiI_3D_pc Executed at Mar 11, 2024 14:00:43, (UTC+00:00) America/Danmarkshavn This...
  4. H

    Problem with Ontraport

    Thanks for the update... holding tight for now...
  5. H

    Problem with Ontraport

    I am having another problem with Ontraport, your system has started sending blank contacts to their system. You are getting the data from Acuity Scheduling, and it tries to create a contact, but it's not created. I have noticed 4 of these since the first of the month. Not sure why this has...
  6. H

    Blank Entry in Ontraport

    OK, I turned it on and it did not work, so I turned it back off to use the other workflow that works sometimes. I did not realize I had to go thru the new workflow and save and send test request... It seems it is not working.... I"ll see when people schedule. I have missed a lot of leads
  7. H

    Blank Entry in Ontraport

    It is not working, I did what you said and nothing works, no new contacts and no updates. I created a new workflow, that starts with Dec 6. Ran a couple of tests for a new contact and an existing contact and it did not work. Nothing is there, I do not even see the history. Looking at the one...
  8. H

    Blank Entry in Ontraport

    I did the update and now NOTHING is happening when I create a new contact. I do not even see it in the History. Also, it seems that the original one I was using was working most of the time, but now it has stopped working for new contacts and updates. This was the problem I had initially, I...
  9. H

    Blank Entry in Ontraport

    .............................. Update... Now it is happening with others from the US, just this morning. Most of them work, but your app is not sending the contact data to Ontraport. It is saying that the contact does not exist and tries to create the contact, so the logic is doing what it...
  10. H

    Blank Entry in Ontraport

    Oh, I know it should work, because I set it up that way on my own before. BUT IT DID NOT WORK AT ALL, NOTHING WAS WORKING. I was not getting any new contacts or updates. I don't want to break everything trying to fix something that does not occur very often. It would seem that if there was a...
  11. H

    Blank Entry in Ontraport

    I had it set like that before and it did not work at all. One of your support people helped me set it up the way it is. It is working most of the time, the only time it is not working is when they are from the UK.
  12. H

    Blank Entry in Ontraport

    I see something going on with this, comparing I see something else on your end now... you are not sending the data back to Ontraport.... The ones that work include what looks like a query string, along with this api call: Api Endpoint Url https://api.ontraport.com/1/Contacts but the ones...
  13. H

    Ontraport Custom Fields

    I'd like to see this feature as well....
  14. H

    Blank Entry in Ontraport

    I have what seems to be a random problem with blank entries in Ontraport. They just pop up from time to time, but it is confusing. I thought it might be only with people from the UK, which seems to be common but not exclusive. I just located a contact from the US who had a blank entry as well...
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