Recent content by JSJSMB Norman

  1. JSJSMB Norman

    How to make the Payment Block a Required Field

    Thank you for the Pabbly Roadmap suggestion. As a workaround, is there a way to have a Price selected by default, so the payment gets processed even if the registrant only clicks the REGISTER button?
  2. JSJSMB Norman

    How to make the Payment Block a Required Field

    Hello Everyone, Pabbly Form Builder has been working well, but we've discovered that around 20% of our registrants just click the REGISTER button, with no price selected. When this happens, we expected the Form to display a red "This field is required" message, but instead it just registers...
  3. JSJSMB Norman

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    I am very confused. Please explain the reply from [email protected]. I just received this from my Boss: === From: <[email protected]> Date: Thu, Oct 16, 2025 at 1:34 AM Subject: Re: Change of contact email To: <[email protected]> Hey there, Thanks for contacting us. As per our...
  4. JSJSMB Norman

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    I checked with Jed - we got an approval, and we would like to change it to this shorter email address: [email protected]
  5. JSJSMB Norman

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    Ok then, can we change the email to a different one (like [email protected])?
  6. JSJSMB Norman

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    Hello Everyone, Now that Autoresponder emails are working for this instructor, I'm back with another question. Apparently the Payment Recd notification displays a [email protected] address on the Product Name field. This confused Iole (the instructor), who talked to Jed Schwartz (my...
  7. JSJSMB Norman

    Autoresponder not sending Payment Received email

    I have good news, but first to answer your question - no, until now none of the 3 addresses received a Patment Recd email from the form, only the Signup emails. However, on a hunch I walked the instructor through setting up a second "Pabbly Connection" app in Paypal, and the new Client ID and...
  8. JSJSMB Norman

    Autoresponder not sending Payment Received email

    Actually I added the [email protected] address to the '05-22 How to Handle Anxiety' Email Recipients List so the Pabbly Form could send directly to the Email Parser Address. This is also the case for the '4-22 Exploring Mysteries of Fascia' form...
  9. JSJSMB Norman

    Autoresponder not sending Payment Received email

    For the '05-22 How to Handle Anxiety' form, everyone in the Email Recipients list gets the Signup email, but even after several tests and a customer purchase nobody has received a Payment Recd email from that form, even though the PayPal payment data appears in the Submissions. What's curious...
  10. JSJSMB Norman

    Autoresponder not sending Payment Received email

    Yes that is the new form I mentioned in my Sunday September 21st post. The 4-22 Exploring Mysteries of Fascia form connects to a different teacher's PayPal account, and it works (the Autoresponder successfully sends Payment Recd emails and triggers the Payment Received workflow). My original...
  11. JSJSMB Norman

    Autoresponder not sending Payment Received email

    Unfortunately that screenshot is for the signup auto response (Header Subject: Signup: 05-22...), not the payment received auto response. The workflow ignores emails with the subject: "Signup" and only activates on subjects containing "Payment Recd". Specifically, we are looking for an email...
  12. JSJSMB Norman

    Autoresponder not sending Payment Received email

    Ok we ran 2 test submissions, 1 paid and 1 unpaid.
  13. JSJSMB Norman

    Autoresponder not sending Payment Received email

    OK I reconnected the Email Parser in the workflow, but it did not fix the issue. I created a form for a different webinar (04-22 Exploring Mysteries of Fascia) that successfully sends the Autoresponder emails and triggers the Enrollment workflow...
  14. JSJSMB Norman

    Autoresponder not sending Payment Received email

    Here it is: https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZhMDYzZjA0MzM1MjZjNTUzNTUxMzYi_pc
  15. JSJSMB Norman

    Autoresponder not sending Payment Received email

    Hello Everyone, I have a Test Form which works great, and successfully sends "Payment Received" autoresponder emails to the addresses entered in the Form's Email Recipients list. https://forms.pabbly.com/view_new/form/8uvw-722615025 For a real-world product (an online webinar), I cloned the...
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