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Recent content by JSJSMB Norman

  1. JSJSMB Norman

    Autoresponder not sending Payment Received email

    I have good news, but first to answer your question - no, until now none of the 3 addresses received a Patment Recd email from the form, only the Signup emails. However, on a hunch I walked the instructor through setting up a second "Pabbly Connection" app in Paypal, and the new Client ID and...
  2. JSJSMB Norman

    Autoresponder not sending Payment Received email

    Actually I added the [email protected] address to the '05-22 How to Handle Anxiety' Email Recipients List so the Pabbly Form could send directly to the Email Parser Address. This is also the case for the '4-22 Exploring Mysteries of Fascia' form...
  3. JSJSMB Norman

    Autoresponder not sending Payment Received email

    For the '05-22 How to Handle Anxiety' form, everyone in the Email Recipients list gets the Signup email, but even after several tests and a customer purchase nobody has received a Payment Recd email from that form, even though the PayPal payment data appears in the Submissions. What's curious...
  4. JSJSMB Norman

    Autoresponder not sending Payment Received email

    Yes that is the new form I mentioned in my Sunday September 21st post. The 4-22 Exploring Mysteries of Fascia form connects to a different teacher's PayPal account, and it works (the Autoresponder successfully sends Payment Recd emails and triggers the Payment Received workflow). My original...
  5. JSJSMB Norman

    Autoresponder not sending Payment Received email

    Unfortunately that screenshot is for the signup auto response (Header Subject: Signup: 05-22...), not the payment received auto response. The workflow ignores emails with the subject: "Signup" and only activates on subjects containing "Payment Recd". Specifically, we are looking for an email...
  6. JSJSMB Norman

    Autoresponder not sending Payment Received email

    Ok we ran 2 test submissions, 1 paid and 1 unpaid.
  7. JSJSMB Norman

    Autoresponder not sending Payment Received email

    OK I reconnected the Email Parser in the workflow, but it did not fix the issue. I created a form for a different webinar (04-22 Exploring Mysteries of Fascia) that successfully sends the Autoresponder emails and triggers the Enrollment workflow...
  8. JSJSMB Norman

    Autoresponder not sending Payment Received email

    Here it is: https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZhMDYzZjA0MzM1MjZjNTUzNTUxMzYi_pc
  9. JSJSMB Norman

    Autoresponder not sending Payment Received email

    Hello Everyone, I have a Test Form which works great, and successfully sends "Payment Received" autoresponder emails to the addresses entered in the Form's Email Recipients list. https://forms.pabbly.com/view_new/form/8uvw-722615025 For a real-world product (an online webinar), I cloned the...
  10. JSJSMB Norman

    How to record PayPal & Stripe transactions in Form Builder

    Hello Everyone, I am trying to record transaction information in Pabbly Form Builder and add it to two Google Sheets. I've created a Pabbly Test Form here: https://forms.pabbly.com/view_new/form/8uvw-722615025 It has a Payment Block that is connected to both a PayPal & Stripe account, and the...
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