Recent content by JSJSMB Norman

  1. JSJSMB Norman

    Open Cloned Form sends customers to wrong Payment Page

    Of the 3 previously linked forms, All 3 are now working - Yay! Going forward, please show me a list of all the restricted words and special characters that should not be in the titles, so I can make sure this does not happen again.
  2. JSJSMB Norman

    Open Autoresponder not sending Payment Received email - Part 2

    Hello Everyone, JSJ for Distance Practice https://forms.pabbly.com/form/share/HgSl-722619362 Autoresponder Settings https://forms.pabbly.com/email_setting/email_customize/HgSl-722619362 I have a form that is set with 3 Autoresponder emails: - email user when form is submitted - email admin...
  3. JSJSMB Norman

    Open Cloned Form sends customers to wrong Payment Page

    It worked - the San Diego form went to the "Review Order" page! What was changed? And if I clone the San Diego form, will it reliably go to the "Review Order" page from now on? Also, there are other cloned forms that have the same error - they now go to the "Complete Purchase" page instead of...
  4. JSJSMB Norman

    Open Cloned Form sends customers to wrong Payment Page

    OK here are the video links: Portland-ReviewOrder.mp4 https://drive.google.com/file/d/1malIE3rwQEc1ILlE8GQYSBGjgVQ1Ud80/view?usp=sharing SanDiego-CompletePurchase.mp4 https://drive.google.com/file/d/18q0lvazCDD2ndeE5b5LPMCtC-1hAwHqO/view?usp=sharing
  5. JSJSMB Norman

    Open Cloned Form sends customers to wrong Payment Page

    Btw have uploaded the two MP4 videos several times and the Forum shows them added next to the uploaded images, but I do not see them attached to my last post. Let me know if you did not receive the videos.
  6. JSJSMB Norman

    Open Cloned Form sends customers to wrong Payment Page

    I have attached videos of the Portland and San Diego Forms. I also took screenshots of the different PayPal pages with their different URL web addresses. Portland (goes to PayPal page which successfully sends out Pabbly Payment notification emails): San Diego (cloned form goes to PayPal page...
  7. JSJSMB Norman

    Open Cloned Form sends customers to wrong Payment Page

    Susie, the instructor, created a webhook connection in her PayPal account and sent me the Client ID and Secret Key, which I entered into the Form's PayMent Module. This is the method we have used for all the forms.
  8. JSJSMB Norman

    Open Cloned Form sends customers to wrong Payment Page

    The Pabbly Form Builder account has the [email protected] address. I also noticed that the cloned "bad" form goes to this web address: paypal.com/webapps/hermes?... but the original form goes to a different address: paypal.com/pay/checkout?... Is there a setting in Pabbly (or maybe in PayPal?)...
  9. JSJSMB Norman

    Open Cloned Form sends customers to wrong Payment Page

    Hello Everyone, I recently cloned a working form (which copied the working PayPal Codes), but the cloned form takes customers to a different PayPal payment page. Unfortunately the "bad" Paypal payment page also fails to send out Pabbly Payment Received notifications (see this post). Original...
  10. JSJSMB Norman

    How to make the Payment Block a Required Field

    Thank you for the Pabbly Roadmap suggestion. As a workaround, is there a way to have a Price selected by default, so the payment gets processed even if the registrant only clicks the REGISTER button?
  11. JSJSMB Norman

    How to make the Payment Block a Required Field

    Hello Everyone, Pabbly Form Builder has been working well, but we've discovered that around 20% of our registrants just click the REGISTER button, with no price selected. When this happens, we expected the Form to display a red "This field is required" message, but instead it just registers...
  12. JSJSMB Norman

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    I am very confused. Please explain the reply from [email protected]. I just received this from my Boss: === From: <[email protected]> Date: Thu, Oct 16, 2025 at 1:34 AM Subject: Re: Change of contact email To: <[email protected]> Hey there, Thanks for contacting us. As per our...
  13. JSJSMB Norman

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    I checked with Jed - we got an approval, and we would like to change it to this shorter email address: [email protected]
  14. JSJSMB Norman

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    Ok then, can we change the email to a different one (like [email protected])?
  15. JSJSMB Norman

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    Hello Everyone, Now that Autoresponder emails are working for this instructor, I'm back with another question. Apparently the Payment Recd notification displays a [email protected] address on the Product Name field. This confused Iole (the instructor), who talked to Jed Schwartz (my...
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