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Recent content by kurt

  1. K

    Google Drive Workflow Not Triggering , but works on manual trigger

    hello, I have a workflow that's main trigger "New File in Specific Folder" is a file being added to a Google Drive Folder. Everything is connected and the workflow will run fine when I'm testing the stages manually in the automation builder, but is not running when files are added to the folder...
  2. K

    Paid Task - Monthly Reporting

    Arshil, how can one evaluate their billing and plan, if they can't even see 30 days of usage? This is very irregular. Respectfully, I request a report is run of my usage for the last 12 months, even if its just a single number I would like to know.
  3. K

    Paid Task - Monthly Reporting

    hi, I would like to see a report or dashboard on my monthly paid task usage, how can I do this? I see the data on the /history/task-usage page, but it shows no overall history, or way to sort a total usage by date. where can I view this data, like how many paid/free task used monthly over the...
  4. K

    Google Drive Rename File - Can I edit existing name?

    thank you!
  5. K

    Google Drive Rename File - Can I edit existing name?

    hello, I need to remove the '.PDF' extension of the file name brought in from Google Drive so it can be shortened in JotURL. The Action 'Rename a File' seems to only accept a new static name, and I want to keep the name, just remove the extension in one field, ie 'Name:' or 'OrignalFileName:'...
  6. K

    Multiple Product Events Over Time - Right Way to Structure Workflows

    @Supreme watched the router video, but will this work if the events are not coming in all at the same time? like the form in the example happens in one submit, but if the data is passed in different times are routers still the right approach?
  7. K

    Multiple Product Events Over Time - Right Way to Structure Workflows

    ok @Supreme sorry if that wasn't clear enough. perhaps its too basic what I'm not understanding, so its confusing. I want to pass events from my web app product to pabbly. examples: responses to an onboarding survey or events inside the app like feature usage. how do I need to structure...
  8. K

    Multiple Product Events Over Time - Right Way to Structure Workflows

    hi, if I'm passing events from my product into pabbly. like say responses to an onboard, and then later events inside the app. These events don't all take place at the same time. how do I need to structure this inside Pabbly workflows? can I batch it all in one workflow, batch together...
  9. K

    Data Not Arriving - customer.io

    hello, I've opened a private ticket on this at your suggestion. they requested the API payload to verify formatting. https://forum.pabbly.com/threads/get-task-api-payload-for-testing.4009/ Yes, they suggest the required ID be the customer email. we have that set as well now. I noticed your...
  10. K

    I need the data payload

    To trouble shoot a connection issue I need the exact data (Payload) sent in this call for my account, ideally shared in a Gist or via Pastebin to keep formatting intact. How do I get this, and how do I contact customer support privately? Task ID - Ijk2MjQ0OTY0Ig_3D_3D executed at Feb 16...
  11. K

    Data Not Arriving - customer.io

    @Supreme. I have made a video with audio of what we see. the main event label passes, but none of the attributes. https://d.pr/v/BXzHJJ
  12. K

    Data Not Arriving - customer.io

    hi, yes I've seen that video before. I understand it can work. but this connection is not working.
  13. K

    Data Not Arriving - customer.io

    hello, Our data is not arriving in Customer.io. we are successfully collecting data and Pabbly shows it going out. but its not in their system. example: https://d.pr/i/VWs8Up This is from our "WooCommerce to Customer.io Purchase Test" workflow.
  14. K

    Which Label/Value field to use? I have two sections

    ok thanks!
  15. K

    Which Label/Value field to use? I have two sections

    I have watched the WooCommerce to Keep video, as its similar product to Customer.io, but I don't have the same list of attributes to map. So I have to create the attributes, but its not clear which section to do this if you look at the screen shot.
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