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Recent content by Manali Verma

  1. Manali Verma

    Messaging errors in Pabbly Chatflow & what they mean!

    Disclaimer: The majority of these errors occur due to your violation of Meta's policies. Kindly follow these rules for a seamless experience with Pabbly Chatflow Types of Messaging errors you might face in Pabbly Chatflow Temporarily blocked for policy violations If your account has been...
  2. Manali Verma

    How to Connect Your Existing WhatsApp Business Number to Pabbly Chatflow

    Adding a WhatsApp number in Pabbly Chatflow is quick and easy. Follow these simple steps for a smooth setup process. You can also watch this step-by-step video tutorial for guidance: [video URL here] Step 1: Log in to Your Pabbly Chatflow Account Open your web browser and visit the Pabbly...
  3. Manali Verma

    How to Create and Use an AI Assistant in Pabbly Chatflow

    The AI Assistant in Pabbly Chatflow helps you automate and enhance your customer support and engagement by leveraging artificial intelligence. The AI Assistant can interact with customers, answer queries and provide support — all without manual intervention. How to Set Up the AI Assistant in...
  4. Manali Verma

    How to Manage Conversations Using the Inbox in Pabbly Chatflow

    The Inbox module in Pabbly Chatflow is your central workspace for managing real-time WhatsApp conversations. It allows team members to respond to customer messages, assign chats, track message history, and collaborate efficiently — all in one place. The Inbox is where your team can: View all...
  5. Manali Verma

    How to Create and Connect Your Meta Catalog in Pabbly Chatflow

    The Catalog module in Pabbly Chatflow allows you to sync your product listings from Meta (Facebook) Catalogs directly into your Chatflow account, providing a seamless browsing and interactive shopping experience for your customers. Part 1: How to Create a Catalog in Meta (Facebook Business...
  6. Manali Verma

    How to View and Track Activity Logs in Pabbly Chatflow

    The Activity Logs module allows you to view and track all actions performed inside your Pabbly Chatflow account for better transparency, accountability, and auditing. Step 1: Log in to Your Pabbly Chatflow Account Access your Pabbly Chatflow dashboard by signing in with your credentials. Step 2...
  7. Manali Verma

    How to Manage Chat Notifications in Pabbly Chatflow

    Follow these steps to customize your email notification preferences inside your Pabbly Chatflow account and stay informed based on your needs. Step 1: Log in to Your Pabbly Chatflow Account Access your Pabbly Chatflow dashboard by signing in with your credentials. Step 2: Navigate to...
  8. Manali Verma

    How to Configure Timezone Settings in Pabbly Chatflow

    A timezone is a region of the Earth that has the same standard time. Setting the correct timezone in your account ensures that all your activities like workflows, automations, and reports run at the right local time. Follow these steps to set your account’s timezone inside Pabbly Chatflow to...
  9. Manali Verma

    How to Set Up and Manage Service Level Agreements (SLA) in Pabbly Chatflow

    Configure SLA refers to setting up Service Level Agreements within Pabbly Chatflow. An SLA is a commitment that defines the maximum time your team has to respond to and resolve customer messages or issues. Configuring SLA helps you: Set clear expectations for response and resolution times...
  10. Manali Verma

    How to Set Up Chat Rules

    Chat Rules in Pabbly Chatflow help you control how customer chats are managed. Inside the Chat Rules module, you’ll find two main sections: Chat Assignment Rules and Chat Status Rules. Chat Assignment Rules let you automatically or manually assign incoming chats to team members to ensure fair...
  11. Manali Verma

    How to Create and Manage Custom Contact Fields in Pabbly Chatflow

    Contact custom fields let you add extra information about your contacts in Pabbly Chatflow. Besides the usual details like name and phone number, you can create your own fields to store things like “Lead Source” or “Favorite Product.” This helps you organize and use contact info better. Follow...
  12. Manali Verma

    How to Configure Opt-in and Opt-out Management in Pabbly Chatflow

    Opt-in Management is the process where users give permission to receive messages by sending specific keywords (like "START" or "YES") to subscribe to your communications. Opt-out Management is the process that allows users to stop receiving messages by sending keywords (like "STOP" or...
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