Recent content by mshih

  1. M

    Still having trouble with Thrive to Acadle Connection

    okay thanks I'll will keep an eye on it. Regards, Michael
  2. M

    Still having trouble with Thrive to Acadle Connection

    Hi, I thought I had this fix however it seems like the test was okay but when actual customer bought today it failed. I hope someone help me. There is a partial failed message, but when I click on it it didn't show much info on where is the error. It is concerning because not only did it...
  3. M

    Having Trouble Assigning Levels In Acadle

    Thanks Fagun for helping me out. I spent all night yesterday pulling my hair out. He spent 5 minutes with me and fixed my issues :D Thanks for supporting the group!
  4. M

    Having Trouble Assigning Levels In Acadle

    thanks I will give it a try. Added you on FB. Also i don't think I have chat support feature on my account for some reason
  5. M

    Having Trouble Assigning Levels In Acadle

    i tired to enter the name of the membership group but didn't work. (get an error) However, if I leave empty it goes to the default group. If i click on field it looks for info from the connection from thrive. Is there a way to click on field and pull info from Acadle instead so I can select...
  6. M

    Having Trouble Assigning Levels In Acadle

    Thanks I saw that video. seems a bit older because there is no group name on there to indicate levels.
  7. M

    Having Trouble Assigning Levels In Acadle

    Can someone shine some light on how to send invite to specific membership levels in acadle? When I try to enter the name of the membership I get an error. Thanks
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