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Recent content by neilnapier

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    LiveAgent - Data Retrieval

    Great - for anyone wondering, this will help: https://support.liveagent.com/679034-Notification-postback-calls-to-external-applications-scripts Thanks!
  2. N

    LiveAgent - Data Retrieval

    Thanks Preeti - but how do I know what fields I need to retrieve? Like I don't know what they are referred to as...if that makes sense?
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    LiveAgent - Data Retrieval

    I am trying to automate our support as much as possible by retrieving data from LiveAgent. Based on the steps provided by Pabbly, I can only retrieve 4 fields and none of them are the content of the ticket...
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    Airtable Not getting updated with openAI data

    I setup an automation to update Airtable Task history looks fine https://www.dropbox.com/scl/fi/0ngyus1hchsqzo93nmqq1/chrome_qyUqIgstol.png?rlkey=dnhlon0mkmswhwob54g1eydwz&dl=0 But the content is not getting updated in Airtable (it was updated on a separate Google doc)...
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