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Recent content by Rory

  1. Rory

    Switch client subscription from Stripe to Authorize.Net

    Simple enough. I was over-complicating it. Thank you.
  2. Rory

    Switch client subscription from Stripe to Authorize.Net

    I have most of my client subscriptions on Authorize but I still have a few stragglers on the Stripe account. My question is do I just create a new subscription or can I change an existing subscription?
  3. Rory

    Card on file / Card not on file

    I made a sale today on that same "Stripe ActiveCampagin" gateway and don't see a card on file. I had a sale yesterday under a different Stripe gateway "Automatic Systematic" and the card IS on file. It has something to do with the Stripe ActiveCampaign gateway. Can SOMEBODY call me? Getting...
  4. Rory

    Card on file / Card not on file

    We are going on a month now and I'm having to invoice my clients again, having them enter their cards again, and next month it's going to be the same old circus. "Please enter your card details yet a fourth time. This time we promise it will work." Do you understand how pathetic this looks to...
  5. Rory

    Card on file / Card not on file

    Please take more the 30 seconds to resolve my issue. It's not a user error. You told me my clients were deleting their cards. They are not. I changed the setting so they can't delete it. I get the next payment and it still has no card details. Now you are telling me it's because I changed my...
  6. Rory

    Card on file / Card not on file

    Yes, I knew that if I switched gateways it would cause everyone to re-enter the card details. I switched my gateway back in January. I've taken 11 payments since January and I still don't have card details. All you had to do was filter my sales by gateway and you would see the sales. Can...
  7. Rory

    Card on file / Card not on file

    Please. This is very urgent. I'm about to get charged over $8K on my company credit card and I haven't been paid by the client.
  8. Rory

    Card on file / Card not on file

    63c5a373e1f7bb688e6dd6ed. <-- This account has two cards on file and it is still not processing. But this is happening with all of my subscriptions that use my Stripe gateway. The cards are not on file. Every month I'm asking them to re-enter their credit cards. Instead of being easier and...
  9. Rory

    Card on file / Card not on file

    Same gateway: "Stripe (Active Campaign)"
  10. Rory

    Card on file / Card not on file

    I turned the feature off. The client paid through Stripe. It still doesn’t show the credit card on file. The subscriptions are not recharging. Now it says gateway not found although I never changed the gateway. I keep having to ask the clients to re-enter their credit cards. This is not a...
  11. Rory

    Sort by Next Billing Date

    I would like to see customers in order of which subscription will be charged next.
  12. Rory

    Card on file / Card not on file

    If payment is made through Pabbly to my Stripe account and I can see the last 4 of the card on Stripe, shouldn't that card be on file under my customer's profile inside of Pabbly? I only see one customer with a card on file all of the others are blank.
  13. Rory

    Can we set tax % based on product ?

    or better yet. Different logos and company names.
  14. Rory

    Can we set tax % based on product ?

    How about Product Wise emails? I'd like to turn them off for specific products (clients).
  15. Rory

    Can we set tax % based on product ?

    Hey I just saw the feature to associate the tax to a specific product and plan. Thank you so much. No more 7% discounts. :)
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