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Recent content by taxajca

  1. taxajca

    Workflow failed reason

    thanks
  2. taxajca

    Workflow failed reason

    Hi Preeti, Thanks for the valuable feedback, i have updated my workflow with certain modifications please review and let me know if thats fine https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZhMDYzNTA0M2Q1MjY5NTUzNTUxMzYi_pc also my name is Abhilesh & not Abhijeet :)
  3. taxajca

    Workflow triggered for long earlier closed cases

    Yes thank you preeti.
  4. taxajca

    Workflow triggered for long earlier closed cases

    I have created the workflow to trigger and send case closure messages via chatflow when case marked as closed in Zoho CRM, however today for many cases which were closed even last year or before the workflow got triggered and templates were sent, can you please check and let me where's the issue...
  5. taxajca

    Incorrect Info Reflecting in Chatflow

    Please note both screenshots were taken at the same time.
  6. taxajca

    Incorrect Info Reflecting in Chatflow

    In my admin dashboard unassigned shows 0 and assigned to twinkle shows 10 In Twinkle's dashboard unassigned shows 25 and assigned to her shows 3 Please check why this variance? attached screenshot logically twinkle's dashboard shouldn't show any unassigned or at max can show what is actual in...
  7. taxajca

    Few Issues in Using Chatflow

    thank you for the call today, shall keep you posted on the same, for now the ticket can be closed :)
  8. taxajca

    Few Issues in Using Chatflow

    I am available 12:00–1:00 PM
  9. taxajca

    Workflow failed reason

    This workflow is properly mapped but still failed, wanted to check the reason
  10. taxajca

    Few Issues in Using Chatflow

    Any progress on this please?
  11. taxajca

    Few Issues in Using Chatflow

    here it is Sanjay Sannapa: 8505959079 Panjak Chhabra: 9041623226 Neha : 9960877313 Veena Bairagi: 7000892898
  12. taxajca

    Few Issues in Using Chatflow

    Hi @Preeti Paryani & @Resham i really need help in chat assignment thing, since we deal with more than 500 clients/chats on daily basis with dedicated and mostly fixed relationship manager/agent. Any trigger flow or automated messages moves the chats to unassigned and makes hard to follow up and...
  13. taxajca

    Workflow semi failure issues

    done
  14. taxajca

    Getting error while sending API messages

    Have updated the same, should work now hopefully
  15. taxajca

    Few Issues in Using Chatflow

    Hi @Preeti Paryani yesterday i had a call with @Soumya Tripathi on which we discussed some of this queries out of which 1) May be due to Round Robin Rule, which i have deactivated so shouldnt be the issue now, shall keep you posted 2&3) Attached Screenshots - 1 with existing client with whom...
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