Recent content by thedividendowner

  1. T

    Replied Issue with Contact Count in Campaign and Footer Customization

    https://streamable.com/g89l9b here is example of error
  2. T

    Replied Issue with Contact Count in Campaign and Footer Customization

    Hi I am experiencing two issues with segments in your platform: When I try to send emails to a segment, the number of recipients is calculated incorrectly (the count doesn't match the actual segment size). When I attempt to copy contacts from a segment into a list/campaign, I receive a...
  3. T

    Replied Issue with Contact Count in Campaign and Footer Customization

    also I would like to request an increase in my subscriber quota from 50,000 to 200,000. Please let me know if you need any additional information to proceed with this request.
  4. T

    Replied Issue with Contact Count in Campaign and Footer Customization

    The video is set to public access. If it's not loading on your end, please try refreshing the page a few times or opening the link in an incognito/private browsing window. Please let me know if you’re still unable to access it.
  5. T

    Replied Issue with Contact Count in Campaign and Footer Customization

    Thank you for your response. Regarding the contact count discrepancy, I have attached a screencast demonstrating how the list is selected and how exclusions are applied. Please review it and let me know what might be causing the mismatch. https://streamable.com/4bbqna Regarding the footer...
  6. T

    Replied Issue with Contact Count in Campaign and Footer Customization

    Incorrect contact count calculation: When I select a list with 31,636 contacts and exclude 4,991 contacts from a campaign, the system calculates the final send to only 8,622 contacts. This doesn't match the expected calculation (31,636 - 4,991 = 26,645). Could you please explain why this...
  7. T

    Replied issue with segmentation

    Hello Pabbly Support, I have another issue with segmentation in Pabbly Email Marketing (Unlimited plan). When I create a segment with conditions: Tag is "gmail" AND Opened last campaign It shows 0 results, even though I have many subscribers with this tag who definitely opened the last...
Top