• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249 — View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249 — View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249 — View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

  • Due to Diwali and Bhai Dooj celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed. Normal operations will resume on Friday, 24th October 2025.

Recent content by Trip

  1. Trip

    Issue with Field Mapping from ConvertKit : Phone Number Not Captured Reliably: many times it misses out

    I will create a new workflow, test it, and share the results I would also suggest that you to try testing it with multiple data in a row- to check the inconsistency of capturing
  2. Trip

    Issue with Field Mapping from ConvertKit : Phone Number Not Captured Reliably: many times it misses out

    Hello @preeti, Sure. Please let me know the steps once you identify the bottleneck
  3. Trip

    Issue with Field Mapping from ConvertKit : Phone Number Not Captured Reliably: many times it misses out

    Yes. sure. Please find the screenshots
  4. Trip

    Issue with Field Mapping from ConvertKit : Phone Number Not Captured Reliably: many times it misses out

    Yes sure. Here are two task histories for your investigation: Task History 1 (Issue Case – Phone number not captured): Task History ID - IjU3NjUwNTY5MDYzNjA0MzE1MjZkNTUzNTUxMzU1MTZhNTQzNDBmMzUi_pc Task History 2 (Success Case – Phone number captured properly): Task History ID...
  5. Trip

    Issue with Field Mapping from ConvertKit : Phone Number Not Captured Reliably: many times it misses out

    Thanks for your response. The phone number field is mandatory. Every user is filling it at the time of registration. When I check inside ConvertKit, the phone number is getting captured for every user without fail. But in Pabbly Connect - many times the phone number (and other fields) are...
  6. Trip

    Issue with Field Mapping from ConvertKit : Phone Number Not Captured Reliably: many times it misses out

    Hi Pabbly Support Team, I hope you're doing well. I'm currently using Pabbly Connect to automate a workflow where fields from ConvertKit are passed to WATI for sending WhatsApp messages to new registrations. However, I’m facing an inconsistent data capture issue: Problem: The email ID...
See more
Top