Persistent Timeout Errors with the Google Gemini Integration

[ugavetdude]

Your Workflow URL

IjU3NjYwNTY1MDYzMjA0M2M1MjZiNTUzYzUxMzUi_pc

Your Task History ID

IjU3NjUwNTZiMDYzMzA0Mzc1MjZmNTUzNDUxMzc1MTYzNTQzNzBmMzMi_pc

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hello Pabbly Community & Support Team,

I'm seeking assistance with a critical workflow that has become unreliable over the last 5 days due to persistent timeout errors with the Google AI (Gemini) integration.

1. The Problem: All steps involving the "Google AI Studio (Gemini)" module are failing with the error: "Response not received in 60 seconds."

2. Workflow Details:

• Application: Google AI Studio (Gemini)
• Model: Gemini Flash
• Use Case: The workflow takes a transcription and uses Gemini to generate different sections of a veterinary SOAP notes (History, Physical Exam, Assessment).
• Timeline: The issue started around September 12th, 2025. Before this date, the same workflow (with an even more complex single prompt) ran with high reliability.

3. Troubleshooting Steps Performed:

• Simplified Prompts: I broke my original single, complex prompt into four separate, smaller prompts, each with its own Gemini module call.
• Added Delays: I added a "Delay (Pabbly)" step between each Gemini call to prevent rate-limiting.
• Result: The issue persists. The timeouts now occur on each of the individual Gemini steps, not just one.

4. Evidence: I've attached two screenshots:

• workflow-setup.png: Shows the current workflow structure with sequential, failing Gemini calls.
• task-history.png: Shows the Task History log filled with "Partial Failed" statuses from the last several hours.

5. My Question: Could the Pabbly team advise if there have been any recent changes or known issues with the Gemini API integration? Is there a recommended way to handle longer-running generation tasks to avoid these 60-second timeouts?

Task History ID Example 1: IjU3NjUwNTZiMDYzMzA0Mzc1MjZmNTUzNDUxMzc1MTYzNTQzNzBmMzMi_pc
Task History ID Example 2: IjU3NjUwNTZiMDYzMzA0Mzc1MjZmNTUzNDUxMzc1MTYzNTQzNjBmMzgi_pc

Thank you for your time and help.

 

[ArshilAhmad]

HI @ugavetdude,

Please allow us some time to discuss this issue with our technical team. We will get back to you shortly.

 

[ugavetdude]

@ArshilAhmad

I'm looking forward to hearing back from you!

 

[ugavetdude]

@ArshilAhmad
Do you have an update?
The workflow has been working well recently. I'm just curious what the team found and how I need to proceed with this workflow going forward.

 

[ArshilAhmad]

Glad to hear the workflow is working fine for now. We haven’t received any updates from the technical team yet, but we will inform you as soon as we do.

 

[ArshilAhmad]

Our development team has increased the timeout limit for Google Gemini to 100 seconds. This should help with the timeout related issue.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[ugavetdude]

That's great. Thank you!

 

[ArshilAhmad]

We're glad we were able to help,.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support