Payment Method Not

[aniruddha2907]

Grant Account Access for Support

1. I authorize the Pabbly Support Team to access my account for troubleshooting purposes.

WhatsApp Number

9767907496

Email Address

[email protected]

I added the WhatsApp number to Pabbly chatflow. It shows the integration is successful, but only allows me to send free messages. When I try to send marketing messages via templates, it gives the error shown in the screenshot attached. I checkd in Facebook, it asked me to add the payment method, which I have already added and to be on the safer side, added an altrernate payment method too. But it is still not working, still getting the error in Facebook to add a payment method. Screenshot attached for the same too. Please guide how to proceed further.

 

[aniruddha2907]

I tried to update the tax info, but there is a mandatory field ofr GST and I don't have GST registration yet. Is that is what is causing the above errors? If yes then please guide how to proceed with it...

 

[aniruddha2907]

I am getting the same error, too. I checked my Facebook account, and no such problem was found, but it is still not working.

 

[Preeti Paryani]

Hello @aniruddha2907,

Unfortunately, adding a GST number is mandatory; otherwise, you will continue to face such issues.