Emails still send after cancel/reschedule in same workflow

[kumarbobbyldh]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY0MDYzMTA0MzU1MjZjNTUzMTUxMzIi_pc

Your Task History ID

IjU3NjUwNTZhMDYzMzA0MzA1MjZhNTUzMzUxM2I1MTY3NTQzMjBmMzYi_pc

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hi Pabbly Support Team,


I’m having an issue with a Pabbly Connect workflow where reminder emails still get sent even if a Google Calendar event was canceled or rescheduled. I Think i need to modify my workflow. Can you guide me on how I can do that how i can check Google Calendar status and i also want to send a emails reminder to customers for meeting

 

[ArshilAhmad]

Hi @kumarbobbyldh,

Currently, you are mapping the meeting status from step 13 of your workflow, which will give you the older event status. Instead, you should add a 'Get Event by ID' action step after each Delay step to retrieve the current status of the event. Then, use this updated status in the Filter step.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[kumarbobbyldh]

I have one problem, im not using the same form for canceled or rescheduled how its work then

 

[kumarbobbyldh]

I have two workflows, one is to send a reminder email and one is to canceled or rescheduled booking

 

[kumarbobbyldh]

If possible, can we meet, and I will explain to you better

 

[kumarbobbyldh]

 

[Preeti Paryani]

Hi @kumarbobbyldh,

Sure, kindly book a slot using the following booking URL: https://calendly.com/d/cs8s-zvd-33d/support-from-pabbly-preeti

If possible, can we meet, and I will explain to you better