my flow's element can't show out

[rocky666]

Your Workflow URL

https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjYwNTY0MDYzNjA0MzE1MjZlNTUzNzUxMzQi_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

my flow's element can't show out, even clone it and just can see part of element, what can i do?

clone

that is high risk if i create flow and it will no show out sometimes.

 

[ArshilAhmad]

Hi @rocky666,

Please allow us some time to look into this concern. We will get back to you with an update soon.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[Ken Patrick]

I am having the same problem today and yesterday where none of my workflow's elements are appearing.

 

[Preeti Paryani]

Hey @Ken Patrick,

Could you please share the workflow URL where you are facing this issue? so we can accordingly escalate it.

 

[Ken Patrick]

It would be these workflows.

Pabbly Connect

connect.pabbly.com

Pabbly Connect

connect.pabbly.com

Thank you

 

[Preeti Paryani]

Hey @Ken Patrick,

Thanks for sharing the details.

We have escalated the concern to our team for further review.

 

[Preeti Paryani]

Hey @Ken Patrick,

Thank you for your patience.

As per the update from our team, some changes were recently made in the New UI to resolve some existing issues. However, these updates have unintentionally impacted the router logic, which has caused certain workflows that were saved(wrongly) earlier to appear as undefined nodes.

We sincerely apologize for the inconvenience caused.

To assist you further, we have two possible approaches:

1. Our team can convert the affected workflows to the Classic UI. Once converted, you would need to review the workflows and reposition the actions under their correct paths.
2. Alternatively, you may choose to recreate the workflows from scratch.

Please let us know which option works best for you. If you prefer the first option, we will proceed with converting the workflows to the Classic UI from our end.

Looking forward to your confirmation.

 

[Preeti Paryani]

Hi @rocky666 and @Ken Patrick,

Thank you for your patience.

As per the update from our team, some changes were recently made in the New UI to resolve an existing issue. However, these updates have unintentionally impacted the router logic, which has caused certain workflows that were saved earlier to appear as undefined nodes.

We sincerely apologize for the inconvenience caused.

To assist you further, we have two possible approaches:

1. Our team can convert the affected workflows to the Classic UI. Once converted, you would need to review the workflows and reposition the actions under their correct paths.
2. Alternatively, you may choose to recreate the workflows from scratch in the New UI.

Please let us know which option works best for you. If you prefer the first option, we will proceed with converting the workflows to the Classic UI from our end.

Looking forward to your confirmation.