Trying to add the trigger from meta - google sheet - microsoft outlook

[swiztechmarine]

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I don't authorize Pabbly Support to log in to my account.

Trying to add the trigger from meta - google sheet - microsoft outlook
but I setup the trigger from microsoft send mail , when i add the mail ID is sending from drifferent mail ID , which is also ours , so I want to chnage the mail ID

 

[Preeti Paryani]

Hey @swiztechmarine,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next reply:

"You have my permission to log into my Pabbly Connect account and edit the workflow, if required. Here is the registered email address associated with it."

Looking forward to assisting you further.

 

[swiztechmarine]

We have a microsoft outlook mail [email protected], when set up, Pabbly asked for an admin account [email protected]. We have used the Admin account (with admin access).
but trigged mail is sending mail from [email protected] but i need is mail should go from [email protected]
now what to do i need to send mail from [email protected]

 

[Preeti Paryani]

Hey @swiztechmarine,

Thank you for explaining the setup in detail.

When connecting any Microsoft Outlook email within a domain, Microsoft requires admin consent to authorize the connection. In your case, it appears that the connection was completed using the admin email address [email protected], which is why the emails are being sent from that address.

To resolve this, we recommend creating a new Microsoft Outlook connection using [email protected] as the mailbox. During the connection process, when Microsoft asks for admin permission, you can keep the same admin account ([email protected]) logged in and select the option “Yes, I have an admin account” to grant consent.

This way, the connection will be authorized by the admin, but the emails will be sent from [email protected].

Please share a screen recording of the entire connection process while setting this up, so we can review it and assist you further if needed.

Looking forward to your update.

 

[swiztechmarine]

I tried it but same issue