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Workiom integration deletes all field data for ignored fields :-O

apps

Member
This Update record problem with Pabbly deleting everything else you have not defined in the action naturally makes the Update record action un-useable.

I have now tried to remove every field except for one it should update (a date field). But it still wipes everything else :-O

Hoping for a quick response as I'm on a deadline getting this to work.

For pabbly team - it is this: https://connect.pabbly.com/workflow/mapping/IjM3ODI1MiI_3D

Feel free to check.
 

Supreme

Well-known member
Staff member
Hey @apps

We have contacted Workiom's support team for the same, as their API is not updating the fields accordingly.

We will notify you with an update soon.
 

apps

Member
Hi, 5 weeks have gone by. Have you fixed the integration?

P.S. Workiom says the problem is on your end. You say the problem is on Workiom's end.
 

Supreme

Well-known member
Staff member
Hey @apps

Since the Workiom team didn't reply back on your concern and because of that, the action step is still in review.

Though we have contacted their support team again and once they give us the solution to the concern we will also process it.

Your kind patience will be highly appreciated.
 

Supreme

Well-known member
Staff member
Hey @apps

We have made the required changes in the "Workiom: Update Record" action step and it shall work now.

Kindly try this at your end and let us know if that works for you.

1656420731490.png
 

Supreme

Well-known member
Staff member
Hey @apps

As we can see from your workflow, all the fields are coming in the Workiom action step correctly.

Kindly check again.

1656479685411.png
 

apps

Member
Thanks! As you can see form my screenshot in my last message and this one - there were only 3 fields to fill:

However I think it is because you had server issues or something when I tried. Because the interface was incredbily slow (took like 2 min to finish adding a connection). Now it seems to work.

However I cannot make data passed to the Linked Lists appear. See: https://share.getcloudapp.com/04uQ56OG

How do I pass data to the Linked List field. I have tried both typing out the name of the entry and also used and ID. But Pabbly Connect just erases the content of these fields if I try.
 

apps

Member
Yeah as mentioned in my previous post
"I have tried both typing out the name of the entry and also used and ID. But Pabbly Connect just erases the content of these fields if I try." Eg. it does not work for me.
 

Supreme

Well-known member
Staff member
Hey @apps

Could you please record a short video on your concern, so that we can look into it and can assist you accordingly?
 
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