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Search results

  1. Soumya Tripathi

    Novocall/TimeSync Integration Not Working

    Hello @david Our team is currently reviewing the Novocall integration with Pabbly. For further investigation, we kindly request you to share the credentials of your Novocall account with us at [email protected], so our team can look into the issue in detail. If you are not comfortable...
  2. Soumya Tripathi

    Unassigned Chats Not Visible To All

    Hello @taxajca The issue has been resolved. We kindly request you to check on your end and confirm if everything is working correctly.
  3. Soumya Tripathi

    Create File in Specific Folder - 404 File Not Found

    Hello @HelpMeLearn It seems there may be an issue with the specific folder. The workflow is functioning correctly in automation, so we request you to please test it once. If possible, try creating a file in the same folder through the automation to check if it triggers successfully.
  4. Soumya Tripathi

    Novocall/TimeSync Integration Not Working

    Hello @david Thank you for bringing this to our attention. We have forwarded the issue to our team for further review. However, since the Webhook By Pabbly trigger application is working for you, we recommend continuing to use it for the time being.
  5. Soumya Tripathi

    Stripe Webhooks events for learndash course (Pricing Table)

    Hello @smarters.ro Please refer to this video to learn how to set up Stripe webhooks for a specific product: How to Set Up Stripe Webhooks. Additionally, as we checked in the task history, you are receiving the Payment Link ID. Here’s how you can handle the customer in WordPress using Pabbly...
  6. Soumya Tripathi

    Phone number as ‘Pendent’ status

    Hello @Carlos Melo As we checked again, it appears that your display name is now approved. Please verify in your Meta account and let us know.
  7. Soumya Tripathi

    Novocall/TimeSync Integration Not Working

    Hello @david Could you please share the screenshots of both the webhook URLs that you have added in the Novocall application? Also, please confirm whether the Novocall application supports multiple webhooks from one account or only a single webhook URL. This will help us identify the issue...
  8. Soumya Tripathi

    Webhook not triggering on “Message: sent, received” events

    Hello @enfasis As we have checked, we couldn’t find any WhatsApp number connected in Pabbly Chatflow. If [email protected] is not your Pabbly account email address, please share the correct one.
  9. Soumya Tripathi

    Error when trying to create woocommerce coupon code

    Hello @electrosoultech Kindly let us know your workflow name or ID, and the account by which you are using Pabbly Connect so that we can assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this...
  10. Soumya Tripathi

    Missing Media ID in posting step with Instagram for business

    Hello @stevenphan Most of the issues you were facing have been addressed. Could you please let us know if you are encountering any new errors in the action step “Instagram for Business: Publish Photo”?
  11. Soumya Tripathi

    Error when trying to create woocommerce coupon code

    Hello @electrosoultech Could you please let us know the issue you are facing? This will help us identify the problem more accurately and provide a suitable solution.
  12. Soumya Tripathi

    Phone number as ‘Pendent’ status

    Hello @Carlos Melo For the display name issue, we can recommend the following names that you can try and check if they get approved by Meta: Vadzap Mobilidade Urbana Vadzap Logística Express However, if you still face the same issue, please let us know how you would like to proceed.
  13. Soumya Tripathi

    Unassigned Chats Not Visible To All

    Hello @taxajca Yes, the unassigned chats should be visible to the team member. We have forwarded this issue to the technical team, and they’ll provide us with a resolution as soon as possible.
  14. Soumya Tripathi

    Phone number as ‘Pendent’ status

    Hello @Carlos Melo Pabbly Chatflow acts as a Tech Provider of Meta, not a Business Service Provider (BSP). This means that your WhatsApp number is registered directly with WhatsApp Cloud API, and you retain full control and ownership of that number within your own Meta setup. However, since...
  15. Soumya Tripathi

    Missing Media ID in posting step with Instagram for business

    Hello @stevenphan As we checked, the media is taking longer to get published. Even though you’ve already added a delay of 1 minute before the action step “Instagram for Business: Publish Photo,” we recommend increasing the delay to 2–5 minutes to ensure the media has sufficient time to load...
  16. Soumya Tripathi

    Rss Pabbly too many triggers

    Hello @sportinvest.org We have forwarded the issue to our technical team. Please allow us some time to investigate, and we will provide you with a resolution as soon as possible.
  17. Soumya Tripathi

    Unassigned Chats Not Visible To All

    Hello @taxajca Could you please provide the email address of the team member who is unable to see the unassigned chats?
  18. Soumya Tripathi

    Is there a way pass different values to CRM based on the dropdown selected by user?

    Hello @Pmanifold You can use “Text Formatter (Pabbly): Default Value” to replace the dropdown values with corresponding CRM mapping values, as shown in the image. However, since you have four values, you’ll need to use the Router (Pabbly): Conditionally Run feature to create four separate...
  19. Soumya Tripathi

    Enable AI assistant for all the messages.

    Hello @vivekpathak2025 We hope your query was resolved to your satisfaction. We’d really appreciate it if you could take a minute to fill out this short feedback form: 👉 Click here to share your feedback Your input means a lot to us, and we’re always happy to assist you whenever you need.
  20. Soumya Tripathi

    Enable AI assistant for all the messages.

    Hello @vivekpathak2025 In Pabbly Chatflow, you can achieve this by creating a flow where the trigger is “User Starts Conversation”. Next, add an action step “Assign Assistant” and select the assistant you want to assign. This setup will accomplish your use case.
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