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Search results

  1. Soumya Tripathi

    Pabbly Subscription Life Cycle

    Hello @Laurence Focke , Could you please elaborate on your concern? This will help us better understand the issue and provide you with the most suitable resolution.
  2. Soumya Tripathi

    SSL on pabbly subscription subdomain

    Hey @myesolution, Thank you for the update.
  3. Soumya Tripathi

    Import Existing Stripe Subscriptions?

    Hello @conleec, In Pabbly Subscription Billing, once you assign customers to a plan and their payment gateway is Stripe, payments will be automatically deducted, as Stripe Auto Charge is supported in Pabbly Subscription Billing. Additionally, when you connect your Stripe account with Pabbly...
  4. Soumya Tripathi

    Import Existing Stripe Subscriptions?

    Hello @conleec, We have replied to you regarding ticket #117313, which you raised at [email protected]. Please refer to the ticket for more information.
  5. Soumya Tripathi

    Starter Pack (One time Payment) + Subscription (Weekly or Monthly)

    Hello @WillG, Our team has responded to you under Ticket ID #113842. Please refer to that ticket for further assistance, and feel free to follow up if you need additional support.
  6. Soumya Tripathi

    How to Get Cancellation Date via API

    Hello! @Yusri As we have verified on our end, using APIs such as "GET: List All Subscriptions By Customer ID", "GET: Get Single Subscription", and others, you can retrieve details of canceled subscriptions, including the cancellation date. For a better understanding, please refer to our API...
  7. Soumya Tripathi

    Invoice doubts

    Hello @dhyeymistri, Below are the answers to you queries: Regarding the deduction of TDS in invoices, currently, Pabbly Subscription Billing allows you to use the "Tax Management" feature to add tax (GST) for the plans you've created. However, there is no built-in option to include TDS...
  8. Soumya Tripathi

    Invoice doubts

    Hello @dhyeymistri Below are the answers to you queries: To better assist you, could you please provide more details regarding your query. Specifically, what do you mean by "I need to add TDS(Tax Deducted at Source, in India) details in the invoice itself, is there a way to integrate it?"...
  9. Soumya Tripathi

    Transfer Previous Data FB Leads

    Hello @Jane To retrieve full data from Facebook Lead Ads that you already have, follow this process: First, add the scheduler to the webhook. Then, select the action: Facebook Lead Ads: "Retrieve Leads" as action event. Add an Iterator after that. Then, use Delay. Maximum delay can be 1 minute...
  10. Soumya Tripathi

    Transfer Previous Data FB Leads

    Hello @Jane The Facebook leads data that you already have needs to be manually transferred to Google Sheets. In Pabbly Connect, once the workflow is created, new leads collected through the FB lead form will automatically be transferred to Google Sheets. Please refer to the attached video to...
  11. Soumya Tripathi

    Subject: Request for Assistance with Google Drive and ChatGPT Automation

    Hello @Mehdi After reviewing your use case, we can confirm that it's possible through Pabbly Connect. To achieve this, you'll need to create a Multi-Step Workflow: Trigger: Start by connecting the trigger application as Google Docs and set the trigger event to "New Document." Action : Add an...
  12. Soumya Tripathi

    Affiliate Sale Refunds...

    Hello @Get Notissed Media In Pabbly Subscription Billing, under the Affiliate Module, if an affiliate generates a sale and the customer later requests a refund, the system automatically voids the commission. The commission for the refunded sale will be fully canceled and will not be included in...
  13. Soumya Tripathi

    Pabbly Subscription Dates

    Hello @yurika To clarify how the dates in the subscription object of Pabbly subscription Billing, align with the events you mentioned: Initial Registration (date1): This corresponds to the Created_at date. It reflects when the subscription was initially created, regardless of whether it starts...
  14. Soumya Tripathi

    Pabbly Subscription Dates

    Hello @yurika Please allow us some time to investigate this matter. We’ll update you as soon as possible.
  15. Soumya Tripathi

    Moving Pabbly Folder Order

    Hello @JasonTell7 Currently, it is not possible to drag and drop folders to reorder them in Pabbly Connect. For now, we kindly request that you submit this as a Core Feature Request in our roadmap. If we receive multiple requests for this feature from our users, we will consider its inclusion...
  16. Soumya Tripathi

    Using Tracking Codes in Pabbly Subscription Billing

    Pabbly Subscription Billing provides a "Tracking Code" feature that allows you to integrate tracking pixels such as Facebook Pixel and Google Analytics into your subscription pages. This feature is essential for effectively monitoring total sales and user interactions on both the Checkout Page...
  17. Soumya Tripathi

    Pabbly Subscription Life Cycle

    Hello @deepakkumarlakhara We have responded to your query in ticket #83151, which was raised through [email protected]. Kindly review the response at your convenience. If you have any further questions or concerns, please do not hesitate to reach out. We are here to assist you.
  18. Soumya Tripathi

    Affiliate request from Customer not working

    Hello @visualmusicdesign Upon checking, we found that the "Allow customers to send affiliate requests" option is currently "Disabled" in your Pabbly Subscription billing account. This is why neither you nor your customers can access the button. To resolve this, please enable the option in your...
  19. Soumya Tripathi

    evergreen

    Hello @ramvidal Could you please elaborate on your concern? This will help us understand the issue and provide you with an appropriate resolution.
  20. Soumya Tripathi

    Can we change the issuer to someone else

    Hello @zaidi Currently, in Pabbly Subscription Billing, you can't change who issues the invoice dynamically. But you can set up different invoice details for each product or payment gateway. This means the issuer information on the invoice will depend on the specific product or payment method...
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