• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    ๐Ÿ–ค BLACK FRIDAY DEALS ARE NOW LIVE! ๐Ÿ–ค

    ๐Ÿ”ฅ Enjoy an exclusive 10% discount on our LTD Plan โ€” first-time ever offer!

    ๐Ÿš€ Unlock the Pabbly Plus Unlimited Yearly Plan and get unlimited access to every Pabbly application at a truly unbeatable Black Friday price.

    ๐Ÿ‘‰ Grab the Black Friday Offer

Search results

  1. A

    SMTP step fails with "Required field Body missing." - but the Body has content?

    Wow, that's a pretty nonchalant way of letting me know. A lot of your customers' flows must have gone down due to this. My client lost customers due to this. I really hope you'll be more careful when you mess with actions like that. Also I spent hours trying to troubleshoot this for my client...
  2. A

    SMTP step fails with "Required field Body missing." - but the Body has content?

    Hi, The principle could work yes IF you had a few fields, however the problem is I have 10 variations of the same form with around 20 fields in each. So I have to make 20*10 =200 Text formatter fields for each field individually - 200! :-O This is not a scalable solution and will be...
  3. A

    SMTP step fails with "Required field Body missing." - but the Body has content?

    So how can I make it so that if the user does not fill a field, it insert a default blank value instead so the flow continues instead of failing?
  4. A

    SMTP step fails with "Required field Body missing." - but the Body has content?

    Hi, reconnecting does not work. It seems the behaviour of the SMTP step has changed. Before the SMTP email could send if not all fields were filled. Now it gives this error every time. It happens across multiple flows :-O
  5. A

    SMTP step fails with "Required field Body missing." - but the Body has content?

    See this thread please for account email where I have shared it privately: https://forum.pabbly.com/threads/following-up-on-smtp-step-fails-with-required-field-body-missing-but-the-body-has-content.7520/
  6. A

    SMTP step fails with "Required field Body missing." - but the Body has content?

    No it is a different account. Can I share it privately?
  7. A

    SMTP step fails with "Required field Body missing." - but the Body has content?

    It is urgent because around 25 leads have been lost since yesterday. Also this step have started to fail out of the blue since yesterday in two flows. Nothing has been touched. They have just started failing? Is this a Pabbly issue? Can you check the flows...
  8. A

    SMTP step fails with "Required field Body missing." - but the Body has content?

    Hi, Please see this: https://share.getcloudapp.com/E0uykly9. What is causing this? A similar SMTP step in the flows that comes just after works just fine? Would it fail if a value does not have content? Like this: https://share.getcloudapp.com/04uQBryO This might happens because sometimes...
  9. A

    Issues with icons - wrong colors on checkout page.

    7 days after. Have you looked into this? It is not resolved.
  10. A

    Remove bullets from HTML email

    Hi, 23 days later - any news? It is keeping the project from being able to launch for more than 3 weeks now.
  11. A

    Issues with icons - wrong colors on checkout page.

    Yes I know you have, but I am posting again because it is not working. Did you check the link: https://payments.pabbly.com/subscribe/62d99461bcb7144c184ca382/A See this please: https://share.getcloudapp.com/Wnu794qb
  12. A

    Issues with icons - wrong colors on checkout page.

    Hi, I can't change the icon on the header in the checkout. I try to insert this: https://s3psb.pabbly.com/assets/images/checkout-header-icon.png But I still get a white icon: https://share.getcloudapp.com/RBumAAez Despite the icon being black See this video please...
  13. A

    Pabbly Payments Update Plan still not working 100% - Subscriptions status Expire and URL parameters not being sent to Pabbly

    About this. You are forced to set an option. So I have not filled that myself. It was prefilled.
  14. A

    Remove bullets from HTML email

    Hi, haven't heard anything from you for 17 days. How can I solve this in Pabbly Connect?
  15. A

    How do I set a checkout design as default? Pabbly Connect "New Plan" option is un-useable without this.

    @MissNookie Thanks for the suggestion, but yes I have, but I need to do it using their API. Creating a new plan with Pabbly Connect is not possible because I cannot apply a template to that process. I just get their default placeholder text which I of course can't use for anything.
  16. A

    Pabbly Payments Update Plan still not working 100% - Subscriptions status Expire and URL parameters not being sent to Pabbly

    Thanks, but this thread has also to do with two problems - eg. not working/bugs: Problem 1: See this video please - It shows up as a subscription which it should not Problem 2: Also customer data is not updated fully when passing them as URL parameters: See the first post in the thread please.
  17. A

    Remove bullets from HTML email

    Thanks, but this is what I already tried: It still results in this: https://share.getcloudapp.com/nOuXR6AP (eg. I have "โ€ข โ€ข" left and I cannot get it to remove that even if I put "โ€ข โ€ข" in the Find field Basically the goal is to get rid of all bullets that don't have text after them. Sometimes...
  18. A

    Remove bullets from HTML email

    Hi, About this: https://share.getcloudapp.com/04uQLzmq This is an email sent from Gmail using Pabbly. How can I remove this? I tried to use the Replace text but I can't seem to capture it: it is step 16 in this: https://connect.pabbly.com/workflow/mapping/IjMzNTA4MiI_3D Hope you can look at...
  19. A

    Pabbly Payments Update Plan still not working 100% - Subscriptions status Expire and URL parameters not being sent to Pabbly

    A third issue - I can't seem to translate Plan Description in the email invoice: Because the plandescription tag in the template includes the Heading: https://share.getcloudapp.com/GGuKEeG9 How can I solve that?
Top