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  1. C

    Duplicate Entries after Send Request Times Out

    Hello, I have a workflow that I have set up for new Thrivecart customers to be entered into a Notion database. I am now getting 12 entries per customer and using up a ton of my tasks. I am in the middle of a product launch, so I can't just turn off this workflow. I did notice that when I was...
  2. C

    Help Finishing Workflow

    Hello, I've been working on this workflow and I can get the Heartbeat DM to send in both router conditions. However, when I add the step for Heartbeat to "remove user from group" and another step to "add user to group" both steps in the "Pass" router, it doesn't work. Is this possible to do? At...
  3. C

    Thrivecart to Heartbeat Not Working

    Hello, I have an automation that is not working. The automation is as follows: It is not working for either router condition "user exists" and "user doesn't exist" - I'm not sure what has gone wrong but this is a live cart and I am having to manually add members right now. Any help is...
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