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  1. sven-bo

    API Bug (again): getdashboardstats per-product stats broken

    The `getdashboardstats` endpoint is returning incorrect per-product revenue again. The fix from last Saturday (March 7) lasted about 4 days... The same issue as before: - `product_id = "all"` returns correct totals - Querying each product individually and summing them up gives lower numbers -...
  2. sven-bo

    Intermittent 401 auth failures across multiple workflows since yesterday

    Since yesterday, multiple workflows are failing intermittently with 401 Unauthorized errors. This is affecting customer-facing product delivery workflows, meaning paying customers are not receiving their products when these failures occur. Before anyone suggests it: NO, this is not an API key...
  3. sven-bo

    How to Filter Out Empty Webhooks

    I have a workflow that starts with a Webhook trigger (Catch Webhook), followed by a Filter step to filter out empty or invalid webhook requests before they get processed further. The problem I'm running into is that when I try to configure the Filter step, the "Choose Label" dropdown shows "No...
  4. sven-bo

    Workflow Not Triggered - 0 Steps Executed

    One of my workflows was not properly triggered today (Feb 26, 2026, 05:23:04). The trigger fired, but the workflow shows "0 Steps Workflow" and "0 Free Tasks," meaning none of the steps executed. Task History...
  5. sven-bo

    Agreement Text Placeholder Inconsistency in Checkout Customizer

    I found another bug in the Checkout Customizer, this time with the agreement text placeholders. The issue: In the Checkout Customizer, the placeholder format shown is %CheckoutNow% (with a "t" before "N"). However, in the actual agreement text, only %CheckouNow% (without the "t") works. So the...
  6. sven-bo

    Cannot create new plan - page goes blank

    I'm unable to create a new plan in Pabbly Payments. Whenever I click "Create Plan," the page goes completely blank. Here's what I've tried so far: - Different browser - Incognito mode Same issue in all cases. When I open the browser console, I can see errors showing up. I recorded a short...
  7. sven-bo

    All my Todoist integrations are currently failing

    All my Todoist integrations started failing today. The error says the endpoint is deprecated and to switch from v8 to v1. Here is one example from my "ToDoIst - Add Google Calendar Events" workflow: Task History ID: IjU3NjUwNTY0MDYzNDA0MzU1MjZjNTUzMjUxMzc1MTY1NTQzMjBmMzAi_pc It continues...
  8. sven-bo

    Placeholders on thank you page stopped working

    The placeholders on my custom checkout thank you page suddenly stopped rendering. Nothing changed on my end. In the checkout settings, I have placeholders like %name% and %emailaddress% set up in the Message Description, see below. These always resolved to the actual customer details after...
  9. sven-bo

    Dashboard Stats API product_id Filter Not Working

    The Dashboard Stats API endpoint /api/v2/getdashboardstats does not filter results by product_id. When passing a specific product ID, the API returns the same total_net_revenue as when passing "all". This worked correctly in the past but appears to have stopped working recently (noticed on...
  10. sven-bo

    [𝐔𝐫𝐠𝐞𝐧𝐭] Webhooks not working. All workflows failing

    Webhooks are currently not working for me. I tested this with a brand new workbook and a simple webhook trigger. When I open the webhook URL in the browser, I get this error every time: “Whoops! We seem to have hit a snag. Please try again later...” As a result, multiple active workflows are...
  11. sven-bo

    Urgent: Webhooks not working. All workflows failing

    Hi team, Webhooks are currently not working for me. I tested this with a brand new workbook and a simple webhook trigger. When I open the webhook URL in the browser, I get this error every time: “Whoops! We seem to have hit a snag. Please try again later...” As a result, multiple active...
  12. sven-bo

    Missing Product Name and Plan Name placeholders in invoice customization

    In Subscription Billing, I am customizing invoices via Settings > Invoice Settings. On the generated invoice, the Description column only shows the Plan Name. The Product Name is not included, and this cannot be changed in the invoice editor. What I need I want the invoice to show both...
  13. sven-bo

    Stripe Card Details Not Loading on Checkout

    A customer reports an issue with the Stripe credit card checkout. When the checkout modal opens, the Card Details section stays blank. The fields are visible but cannot be clicked or filled. This prevents the customer from entering any card information. Details: Payment method: Stripe...
  14. sven-bo

    Coupon validity date and timezone

    Hi Pabbly team, I have a question about the coupon validity field in Subscription Billing. When I pick a date in the date picker, for example 2025 11 27, the system shows the coupon as valid up to 2025 11 26. It looks like the coupon expires at midnight before the selected date. Am I right...
  15. sven-bo

    Pabbly Hook Lifetime Deal – Still Available?

    I can’t find the Pabbly Hook lifetime deal anymore. Can you confirm if it’s still available or if it has been discontinued?
  16. sven-bo

    What is the internal rate limit for webhooks in Pabbly Connect?

    My webhook URL has been exposed and is now being triggered many times per second. I noticed that this doesn’t use up my quota, since the workflow is filtered and nothing actually runs, so I’m not worried about that part. I’m just curious: Does Pabbly Connect apply any internal rate limit on...
  17. sven-bo

    Do price changes affect existing subscriptions?

    Hi, quick question about subscription pricing: Let’s say I have a product plan at $10/month and some customers are already subscribed. If I now change the plan price to $15/month, what happens to the existing subscribers? Do they stay locked at $10/month and only new subscribers pay $15, or...
  18. sven-bo

    Webhook Trigger – Can it return custom data after workflow finishes?

    Hi, I'm using the webhook trigger in Pabbly Connect. When an external app sends a request, the webhook responds right away with a 200 status code, but nothing else. What I’d like instead: The external app triggers the webhook, the workflow runs, and only after that, Pabbly sends a proper...
  19. sven-bo

    Issue Refunding PayPal Recurring Payments

    When trying to issue a refund for a PayPal recurring subscription, I received the attached error message: "The refund will not work in the case of PayPal recurring. You can refund directly from the gateway and record the refund here." I understand that one-time PayPal payments work fine for...
  20. sven-bo

    How long is the access link from the Client Portal API session valid?

    When using the Client Portal API (`/portal_sessions/`), I receive an access_url along with an expires_at field in the response. Example: "access_url": "https://payments.pabbly.com/portal/access/test1234?tk=...", "expires_at": "2020-03-05T07:19:13.131Z" Does this mean the generated access_url...
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