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  1. S

    Workflow URL requested for incomplete actions

    Preeti requested I provide the workflow URL (attached here) and the details of two website entries I made. The two titles I entered on Friday 6th Feb were: Bosse-De-Nage - Hidden Fires Burn Hottest 2LP BONO/BURATTINI - Ora Sono Un Lago LP I would love to see these appear on my Insta and Facebook!
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    Bad gateway Error code 502

    Hi, during the shutdown I entered two products into my website and they should appear on Insta AND Facebook. Neither has appeared. Neither appears in the log history, so I cannot even re-execute. Both entries are on the Home page of my website (Bosse-De-Nage and Bono/Burattini) Please fix.
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    Bad gateway Error code 502

    I think so too. I entered two products into my website and they should appear on Insta AND Facebook. Neither has appeared. What a waste of 20 minutes working when I could have gone to the pub (like I'm doing now)
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    Workflow intermittently publishing SKU field

    I have never used Google Meet before - I have checked and have it among my Chrome settings - what do I need to do?
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    Workflow intermittently publishing SKU field

    Okay, I am ready now (but warn you, every time I try these Zoom or Teams calls, they rarely work! Maybe Google Meet will be different...)
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    Workflow intermittently publishing SKU field

    Just now, it worked: the previous entry did not work as it should: please help with more precise instructions (or investigate the system) as clearly, the workflow IS set up correctly (otherwise how does it work sometimes?)
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    Workflow intermittently publishing SKU field

    I have resumed entering items into my website. The first entry appeared as it has recently - with no SKU represented (ARTIST - Title) but then, the second entry, there is the SKU: I ask again, if it works sometimes, does that not indicate the workflow is set up correctly BUT there is...
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    Workflow intermittently publishing SKU field

    I thought a CLONE workflow superceded an existing workflow? I wish I could get a simple answer to a simple question: Does the clone AND the previously used workflow BOTH need to have this mapping performed? OR Does the mapping need to be performed on the original workflow only?
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    Workflow intermittently publishing SKU field

    Hang on, I just noticed you have stated "please do the same changes in your main working workflow." I thought only the CLONE is working. Are you saying the clone AND the previously used workflow BOTH need to have this mapping performed?
  10. S

    Workflow intermittently publishing SKU field

    Thanks, but when you state "You have mapped it from the trigger response" - is this something that I have done that needs to be REMOVED? or are you say it's something I need TO DO? If your answers weren't so brief - or were more clearly explained - it wouldn't take so long or need so many...
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    Workflow intermittently publishing SKU field

    I can see in the example you have provided that you are (somehow) seeing the old workflow. I know this because the text after "Product Variants 0 SKU : " begins to say "KING KHAN..." This was the Product ID that was previously mapped. I now use the CLONE I created in May '24 and the mapped...
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    Workflow intermittently publishing SKU field

    Aaargggh! You can see from the first screenshot that I DID place it AFTER the trigger event. You have provided the exact same instructions as earlier - these are the instructions I followed but clearly don't fully understand. Did you look at the image I provided? Please tell me where I have gone...
  13. S

    Workflow intermittently publishing SKU field

    I tried to fix it, using the BRIEF response I have received from you. Although the workflow worked, it DID NOT ADD THE SKU TO THE POST. Here's what I add after the trigger: checking my email, I have received this error report: I do not know enough about this to repair it myself and...
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    Workflow intermittently publishing SKU field

    Looking closer, Route 2 has this action (seen after clicking through to "Set Filter & Action Steps"): Route 1 does not have the Find Product By ID action.
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    Workflow intermittently publishing SKU field

    Yesterday it failed almost EVERY time. From 25 entries, I think only ONCE did it include the SKU. Do you think you could show me EXACTLY where I need to add this action step because the "routes" make everything look different from your earlier screenshot! I would like to get started on today's...
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    Workflow intermittently publishing SKU field

    I'll be honest - I'm really confused. My workflow has TWO "routes" each with filters. I would say it has already been mapped because, as I said, this information SOMETIMES appears, sometimes not. Sorry but I really need more help here.
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    Workflow intermittently publishing SKU field

    Hi, I cannot understand why my workflow is only sometimes grabbing the SKU and publishing that text to Insta/FB. A quick scroll through my Insta and FB and you can see that sometimes the ARTIST (always in caps) - Title appears and often it does not. I have about another 30 minutes worth of...
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    Workflow stopped

    Also, when the product I entered did not appear on Insta or FB, I clicked the blue button (something about "Send Request & Receive"), which is now back to "Waiting For Webhook Response" - doI need to complete the Trigger step again because I clicked the Send Request button? Re-reading your...
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    Workflow stopped

    Once again your instructions do not make sense. You are telling me to enter a product - something I already stated I had done. I have just noticed this in the Route filters, is this what caused it to not work? You have not mentioned this "deprecated" event at all in your instructions. Both...
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    Workflow stopped

    Sorry but I think your instructions are incomplete. I have watched the video and cloned my workflow. I completed the Trigger steps, entered a product in Shopify - and it has the this in the Image SRC area: https://cdn.shopify.com/s/files/1/1273/6111/files/amancio-reflections.jpg?v=1715258807 but...
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