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    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

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    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Search results

  1. M

    This plan is temporarily inactive.

    Hello @jatin24 , If you are encountering issues with your checkout pages not functioning properly, it may be due to reaching the usage limit of the free plan, which results in account activity restrictions. When the free plan limit is exceeded, our system automatically suspends accounts. The...
  2. M

    How to Block Specific Emails or Customer Last Names from Making Purchases

    Hello @sven-bo , In Pabbly Subscription Billing, we do have the option to block customers. To do this, simply search for the customer and click on their email. Then, select the three dots option from the customer details, where you'll find the option to block the customer. For more details...
  3. M

    contact

    Hello @Edzet , The payment page must be linked to the Pabbly checkout page in order for a sale to be registered under an affiliate. The affiliate cannot be associated with a specific sale unless the Pabbly checkout page is used. If you are not utilizing the Pabbly checkout page then in that...
  4. M

    Resolving Custom Domain/Transaction URL Issue with PhonePe Payment Gateway in Pabbly Subscription Billing

    If you are encountering a Custom Domain issue or Transaction URL does not match with onboarding URL issue while utilizing PhonePe as a payment gateway within your Pabbly Subscription Billing account, and you are also receiving an error similar to the one shown in the image below at the time of...
  5. M

    Custom Date Picker Field

    Hello All, We've added a custom date and time field into the checkout page. Now, you have the ability to create custom fields with the Date and Time field type! This enables you to personalize your checkout page like never before by incorporating a Date & Time field! To add the date and time...
  6. M

    How can we connect form information to an affiliate?

    Hello @iradwatkins , Currently, we do not have any video or help document available for this. However, I will ask the team to prepare it and share it with you as soon as possible. Please allow us some time to do so.
  7. M

    How can we connect form information to an affiliate?

    Hello @iradwatkins , When a customer fills out a checkout form, and that form is shared by an affiliate using an affiliate link, you will receive the details of the affiliate as affiliateID in the webhook response triggered by Subscription Activate webhook trigger. Please refer to the below...
  8. M

    Custom Phone Number Field

    Hello @tobinkoshy , We offer a custom field option within Pabbly Subscription Billing. You can utilize this feature to create a number field where you can input an alternative number or WhatsApp number based on your requirements.
  9. M

    Mobile field detail update

    Hello, We have added the Country code field in the checkout page. Requesting you to please check this once.
  10. M

    Perfect International Telephone Input for Pabbly (With Mask and Flags)

    Hello @rodrigo , We have added the Country code field in the checkout page. Requesting you to please check this once.
  11. M

    Customer is not created automatically

    Hello @AtlasCoreMarketing On investigating at our end. We have noticed that customers are being automatically created in your account. Each customer's email address remains unique, preventing the addition of another customer with the same email address. When a customer makes a purchase, a...
  12. M

    Affiliate commission does not appear

    Hello @team.fames After reviewing this on our end, we've determined that you have manually mapped an affiliate for this subscription. Because the affiliate was added manually using the 'Add Affiliate' option under the subscription section, commissions will be assigned to this affiliate...
  13. M

    Sync stripe billings payments on Pabbly and to track stripe affiliates.

    Hello @drona2938 , Please allow me some time to investigate this use case further according to this feature request. I will get back to you in case of any further queries.
  14. M

    403 error in the console when we use the custom domain.

    Hello @coversine , Here's the corrected version: We have already improved this help text. The screenshot from the video you shared depicts the old version of the help text. We have since enhanced the help text within the application for better clarity. As the tutorial video is not based on the...
  15. M

    PSB Affiliate module to track referrals cookies and installed tracking code based (not product based referral links that redirect to PSB only to pay)

    Hello @Yegres , Thank you for submitting this feature request. I will forward it to the team for assessment of its feasibility. If we receive multiple requests for this feature from our users, we will consider its inclusion in Pabbly Subscription Billing. Before proceeding, we would like to...
  16. M

    Sync stripe billings payments on Pabbly and to track stripe affiliates.

    Hello @drona2938 , Thank you for submitting this feature request. I will forward it to the team for assessment of its feasibility. If we receive multiple requests for this feature from our users, we will consider its inclusion in Pabbly Subscription Billing. Before proceeding, we would like to...
  17. M

    Custom Date Picker Field

    Hello @Amooos , As we discussed over the call, We have already added this feature request in our product update roadmap, we will soon have this feature with us.
  18. M

    Custom Date Picker Field

    Hello @99 Interactive , We have already added this feature request to our roadmap. We kindly ask for your patience as we work on it. We will keep you updated once we have any progress to share
  19. M

    PSB Affiliate module to track referrals cookies and installed tracking code based (not product based referral links that redirect to PSB only to pay)

    Hello @Yegres Thank you for your suggestion. We have forward this suggestion as a feature request. If we receive multiple similar requests, we will consider adding these feature. Your input is much appreciated
  20. M

    Affiliate commission still not paid after 60 days

    Hello @vittoriozeta , We have just sent you the affiliate referral source verification email. Please respond to that email with the relevant evidence so that we can review it and release your affiliate commission accordingly.
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