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Search results

  1. Groff

    How to activate a Pending Subscription while waiting for Payment (NET 30 Terms)

    Hello! I have sent an invoice to a customer with Net 30 Payment Terms. The subscription is showing as "pending." How do I activate the associated subscription while waiting the 30 days ( Net 30 ) for payment. Thank you! John
  2. Groff

    Golden Idea: Client Portal > Self Refund Option within 30 Days of Purchase Date

    This is a golden idea of mine. Use Case: Allow customers to initiate their own refund on subscriptions within X days of purchase. Essentially, if a customer is within 30 or 45 days of their purchase date, they can see and click a refund button on the Cancellation Request form. This is a...
  3. Groff

    Customer Portal > Subscription > Cancel Subscription - text doesn't make sense

    @Satyabala Would it be possible to purchase the feature improvement needed here? Minimally, only the text needs to be removed and made optional. I don't require customers to provide a cancellation reason.
  4. Groff


    Wow, this looks like a very powerful workflow feature. Thank you for adding. I am getting ideas on how I can use this to my benefit.
  5. Groff

    Dunning - Credit Card Expiration

    Updated with better image.
  6. Groff

    Customer Portal > Subscription > Cancel Subscription - text doesn't make sense

    The text doesn't make sense on the Cancel Subscription Dialog. Can this text be changed by me or can it be removed? I would like this section to be OPTIONAL, not REQUIRED and I would like to control what that text says. Thank you! John
  7. Groff

    Dunning - Credit Card Expiration

    I would like to request a dunning email to be sent out for a subscription customer when their credit card is about to expire or has already expired, especially if a subscription payment is to occur after the month/year of the credit card expiration. I've attached an example of an email I...