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Search results

  1. JeffreyYu

    Random Airtable Invalid Request Call

    Hello, I saw that this happened for another workflow as well. We had to refund the customer, so this problem is costing us hundreds of dollars now. Is there a way to set myself up to get a notification whenever this particular workflow has a partial failure? I never got an email alert for these...
  2. JeffreyYu

    Random Airtable Invalid Request Call

    I don't understand why, but one of the Pabbly Connect automations failed recently, such that an assignment never populated in our backend. It also looks like the automatic reruns failed as well. But when I just manually re-executed the code today, it worked! Task ID for the successful...
  3. JeffreyYu

    Data was forwarded in webhook successfully, but receiving workflow never executed it

    Yes, it was triggered! Did you manage to figure out why the data forwarder did not trigger the secondary workflow?
  4. JeffreyYu

    Data was forwarded in webhook successfully, but receiving workflow never executed it

    Hi Pabbly! After investigating a customer complaint, I investigated and found that we never received the following request in our Airtable database. It looks like it's because our workflow was never triggered, despite the data being forwarded to it successfully. This is for the Async Request...
  5. JeffreyYu

    How to rerun a Google Docs document creation step when it returns "Internal Error?"

    Thank you so much Preeti! It's a little tough to replicate the error since it's so sporadic, but I will keep an eye out on whether my staff encounter issues with Google Docs in the next few weeks. If they don't, then this issue is fixed!
  6. JeffreyYu

    How to rerun a Google Docs document creation step when it returns "Internal Error?"

    That's the thing though -- when this error message happens, it DOESN'T throw an error. And also, the router approach I mentioned above has the aforementioned flaw / lack of scalability.
  7. JeffreyYu

    How to rerun a Google Docs document creation step when it returns "Internal Error?"

    Hello, following up on this thread! I know the best long term solution would be to catch this type of response and then treat it as a Pabbly re-execution error. However, I'm wondering if there's any temporary solution I can put in place instead for now? I considered putting a Router, but the...
  8. JeffreyYu

    How to rerun a Google Docs document creation step when it returns "Internal Error?"

    Hello! Yes, I'm aware I can re-execute the task history. My question though is, how can we have Pabbly Connect detect if this particular response is returned, and mark it as an error? Pabbly marks it as a successful execution even though the message says its an error. Thus, the only way I've...
  9. JeffreyYu

    How to rerun a Google Docs document creation step when it returns "Internal Error?"

    Hello! I'm following up on this thread. Today, I got a similar error from Pabbly Connect (pasted below). How can I set up Pabbly Connect to catch these errors? Here is the task ID: IjU3NjUwNTZkMDYzNTA0M2Q1MjY1NTUzMTUxMzA1MTZiNTQzMjBmMzIi_pc <!DOCTYPE html> <html lang=en> <meta...
  10. JeffreyYu

    [Production Down -- Urgent] Requests are received in Cognito Forms, but not posting to Pabbly Connect webhook?

    Yes this works now! Thank you so much!
  11. JeffreyYu

    Pabbly connect suddenly yesterday not receiving web hooks. pabbly issue it seems. anyone else? how to test

    Thank goodness, it works again. Thank you!
  12. JeffreyYu

    Pabbly connect suddenly yesterday not receiving web hooks. pabbly issue it seems. anyone else? how to test

    I also was experiencing the same exact issue with cognito forms webhooks! Our production line is down at the moment because of it. I wrote about my experience here...
  13. JeffreyYu

    [Production Down -- Urgent] Requests are received in Cognito Forms, but not posting to Pabbly Connect webhook?

    Hi Arshil, I went ahead and followed the debugging steps. I've identified that the issue is with pabbly connects webhooks not receiving the value, contrary to what the debugging video said about them being similar. webhooks.site does receive the value properly, as I show in this video, but...
  14. JeffreyYu

    [Production Down -- Urgent] Requests are received in Cognito Forms, but not posting to Pabbly Connect webhook?

    One of our main lines in production stopped working today. We received 6 or 7 form submissions and payments and notifications from Cognito successfully, but they never reached our backend JSON endpoint with Pabbly Connect. Were they any code changes to the way webhooks are received around...
  15. JeffreyYu

    How to rerun a Google Docs document creation step when it returns "Internal Error?"

    Got it, thank you!
  16. JeffreyYu

    How to rerun a Google Docs document creation step when it returns "Internal Error?"

    Hello! Do you have any updates on this?
  17. JeffreyYu

    How to rerun a Google Docs document creation step when it returns "Internal Error?"

    Sure, sounds good!
  18. JeffreyYu

    How to rerun a Google Docs document creation step when it returns "Internal Error?"

    Hi Pabbly, I'm wondering how I can rerun a Google Docs document creation step when it returns a internal error. I've attached a screenshot of this below. The problem is that the step returns Success when it should return Failure, so Pabbly's automatic re-execution for failed steps doesn't work...
  19. JeffreyYu

    Data Forwarder Labels and values are not showing

    It works now!! Thank you so much Supreme!!
  20. JeffreyYu

    Data Forwarder Labels and values are not showing

    Hello! I'm also facing the same issue with my own "Forward Custom Data." I know the data is forwarding (my most recent run with Task ID IjU3NmMwNTZhMDYzMTA0MzU1MjY1NTUzMTUxMzc1MTY1NTQzNyI_3D_pc demonstrates this), BUT I can't see the fields in my workflow with workflow ID...
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