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Search results

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    Migrating from a WhatsApp Business Solution Provider (BSP) to WhatsApp Cloud API

    Overview Migrating from a WhatsApp Business Solution Provider (BSP) to the WhatsApp Cloud API while keeping the same phone number involves several critical steps. This document outlines the complete migration process to ensure a seamless transition. Step 1: Check BSP Contract Before initiating...
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    7th March 2025 [UPDATES]

    New Features Template CTA Buttons Integration: Pabbly Connect now supports Template Call-to-Action (CTA) buttons, allowing seamless automation and interaction with messaging templates. This enhancement provides users with more flexibility in managing template-based workflows. Enhancements...
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    6th March 2025 [UPDATES]

    Fixes Dashboard Re-render Issue: Fixed an issue causing unnecessary re-renders in the dashboard section, improving performance. Media Action Node: Users can now add media to a custom field. However, received media is currently not being stored in any custom field. UI/UX Enhancements Trash...
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    4th March 2025 [UPDATES]

    New Functionality Template with CTA Sync: If a user has created a template on Meta that includes a CTA, they can now sync it with their Chatflow account and send it to their customers. Fixes Resolved an issue where chats assigned to a team member were not displayed after accessing the...
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    28th February 2025 [UPDATES]

    New Feature Sync Template: Pabbly Chatflow now enables seamless synchronization of approved templates from Meta, ensuring businesses always have the latest templates for efficient WhatsApp communication. Learn more Fixes Inbox Chat Fetching: Improved chat retrieval based on fetch time, with...
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    Pabbly Chatflow - Template Synchronization with Meta

    Overview Pabbly Chatflow introduces a robust template synchronization feature, allowing users to seamlessly import and manage their templates from Meta. This functionality ensures that businesses can access the most up-to-date templates, streamlining WhatsApp communication and enhancing...
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    Explore Template

    Exploring and Customizing Templates in Chatflow Enhance your communication by browsing and customizing a wide range of predefined templates. This section provides an overview of the available templates and the steps to use them efficiently. Steps to Explore and Use Templates Step 1: Log in to...
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    Templates

    Adding Templates in Pabbly Chatflow You can initiate a conversation with users on WhatsApp using template messages. Templates help you scale your business by enabling seamless communication with contacts. You can send predefined messages to engage your audience effectively and automate...
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    Team Queues

    The Team Queues module in Pabbly Chatflow provides an organized way to manage chats assigned to team members. It displays a list of chats assigned to each team member and automatically categorizes unassigned chats in a separate list. Adding a Team Member Before assigning chats, you must add a...
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    Contacts

    The Contact Module in Pabbly Chatflow enables users to manage and organize their contacts efficiently. Users can add single and bulk contacts from this section and create contact lists to streamline their broadcasting processes. Pabbly Chatflow provides options to add both single and bulk...
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    24th February 2025 [UPDATES]

    Enhancements: Improved the Bulk Contact Upload UI for a smoother user experience. Fixes: Resolved an issue where previous CSV headers were not being removed when uploading a new CSV file. Now, old headers will no longer persist, and the correct headers will be displayed for each new upload.
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    21st February 2025 [UPDATES]

    Enhancements Simplified Contact Editing: Consolidated all edit options in the Contacts section into a single "Edit Contact" option, improving usability and efficiency. Fixes Improved Tooltip Accuracy: Table tooltips now dynamically update based on the selected time zone, ensuring that...
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    19th February 2025 [UPDATES]

    Enhancements Improved Reply Navigation for a Seamless User Experience Summary: We have enhanced the reply functionality to improve user experience and message context clarity. What's New? Clicking on a reply will now navigate users directly to the specific message, ensuring better message...
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    How to Add Bulk Contacts in Pabbly Chatflow

    Managing contacts efficiently is essential for effective communication and engagement. Pabbly Chatflow allows users to add multiple contacts at once using the bulk upload feature. This guide provides step-by-step instructions to help you upload and manage bulk contacts effortlessly. Step 1...
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    How to Add a Single Contact in Pabbly Chatflow

    Adding contacts in Pabbly Chatflow allows you to manage and engage with your audience efficiently. This guide provides step-by-step instructions on how to add a single contact, ensuring that your communication is streamlined and organized. By following these steps, you can easily store contact...
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    18th February 2025 [UPDATES]

    Fixes Broadcast Deletion Message Not Displaying Fixed an issue where no confirmation or success message was shown when deleting single or multiple broadcasts. Users will now receive a proper deletion notification. Credit Consumption Update in Broadcast Resolved an issue where the credit...
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    API & Webhooks

    How to Access and Generate the Access Token in Pabbly Chatflow To access the API token in Pabbly Chatflow, follow these steps: Step 1. Login to Your Chatflow Account Use your credentials to log in to your Pabbly Chatflow account. Step 2. Navigate to the Settings Section In the Pabbly...
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    17th February 2025 [UPDATES]

    New Implementations Webhook Section: Users can now add an unlimited number of valid webhooks and configure multiple events to trigger those webhooks. Implemented webhook functionality for the following events: Creating, updating, and deleting contacts Message received Message sent...
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    How to Create a Broadcast Campaign in Chatflow

    Introduction A broadcast campaign in Chatflow allows you to send messages to a predefined contact list. Follow the steps below to create and manage your broadcast campaign efficiently. Steps to Create a Broadcast Campaign 1. Login to Chatflow Log in to your Chatflow account using your...
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    14th February 2025 [UPDATES]

    Enhancements Credit Consumption Handling: When credits are fully consumed, the system will now automatically stop receiving messages. An upgrade dialog will be displayed, prompting users to add more credits for continued service. Broadcast Contact List Notification: If no contact list...
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