• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249 — View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249 — View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249 — View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Search results

  1. N

    WhatsApp Business API: Understanding and Maintaining Message Quality

    This document outlines the WhatsApp Business API's Quality Rating system, which is crucial for maximizing reach, ensuring message deliverability, and enabling tier upgrades for increased messaging limits. What is WhatsApp Quality Rating? The WhatsApp Quality Rating reflects user reactions to...
  2. N

    Regular Expressions (Regex) - Comprehensive Guide

    Overview Regular Expressions, commonly abbreviated as Regex, are sequences of characters that define a search pattern. They are used extensively in programming, data validation, search operations, and text processing. Syntax and Patterns Basic Elements Character Classes Symbol Description...
  3. N

    Switching a Number from WhatsApp Cloud API to Personal WhatsApp App

    Step 1: Delete the Number from WhatsApp Cloud API 1. Go to Meta Business Manager. 2. In the left sidebar, click on WhatsApp Manager. 3. Scroll to the Phone Numbers section. 4 . Find your number and click the trash icon next to it. 5. Confirm the deletion. ⚠️ Important: Ensure no apps...
  4. N

    Meta's Conversation Charges for Sending WhatsApp Messages

    Charges for Sending and Receiving Messages Meta does not charge for both sending and receiving messages individually. Instead, it charges based on a 24-hour conversation window. Once a conversation starts, you can exchange unlimited messages within that 24-hour window without incurring...
  5. N

    Creating a Drag & Drop Chatbot Using Pabbly Chatflow Flow Builder

    The Pabbly Chatflow Flow Builder enables you to create static chatbots effortlessly using an intuitive drag-and-drop interface. This guide will walk you through the process of building a chatbot in just 10 minutes. Types of Messages You Can Create Using the Flow Builder 1. Text Replies Text...
  6. N

    Migrating from a WhatsApp Business Solution Provider (BSP) to WhatsApp Cloud API

    Overview Migrating from a WhatsApp Business Solution Provider (BSP) to the WhatsApp Cloud API while keeping the same phone number involves several critical steps. This document outlines the complete migration process to ensure a seamless transition. Step 1: Check BSP Contract Before initiating...
  7. N

    Pabbly Chatflow - Template Synchronization with Meta

    Overview Pabbly Chatflow introduces a robust template synchronization feature, allowing users to seamlessly import and manage their templates from Meta. This functionality ensures that businesses can access the most up-to-date templates, streamlining WhatsApp communication and enhancing...
  8. N

    Explore Template

    Exploring and Customizing Templates in Chatflow Enhance your communication by browsing and customizing a wide range of predefined templates. This section provides an overview of the available templates and the steps to use them efficiently. Steps to Explore and Use Templates Step 1: Log in to...
  9. N

    Templates

    Adding Templates in Pabbly Chatflow You can initiate a conversation with users on WhatsApp using template messages. Templates help you scale your business by enabling seamless communication with contacts. You can send predefined messages to engage your audience effectively and automate...
  10. N

    Team Queues

    The Team Queues module in Pabbly Chatflow provides an organized way to manage chats assigned to team members. It displays a list of chats assigned to each team member and automatically categorizes unassigned chats in a separate list. Adding a Team Member Before assigning chats, you must add a...
  11. N

    Contacts

    The Contact Module in Pabbly Chatflow enables users to manage and organize their contacts efficiently. Users can add single and bulk contacts from this section and create contact lists to streamline their broadcasting processes. Pabbly Chatflow provides options to add both single and bulk...
  12. N

    How to Add Bulk Contacts in Pabbly Chatflow

    Managing contacts efficiently is essential for effective communication and engagement. Pabbly Chatflow allows users to add multiple contacts at once using the bulk upload feature. This guide provides step-by-step instructions to help you upload and manage bulk contacts effortlessly. Step 1...
  13. N

    How to Add a Single Contact in Pabbly Chatflow

    Adding contacts in Pabbly Chatflow allows you to manage and engage with your audience efficiently. This guide provides step-by-step instructions on how to add a single contact, ensuring that your communication is streamlined and organized. By following these steps, you can easily store contact...
  14. N

    API & Webhooks

    How to Access and Generate the Access Token in Pabbly Chatflow To access the API token in Pabbly Chatflow, follow these steps: Step 1. Login to Your Chatflow Account Use your credentials to log in to your Pabbly Chatflow account. Step 2. Navigate to the Settings Section In the Pabbly...
  15. N

    How to Create a Broadcast in Chatflow

    Introduction A broadcast in Chatflow allows you to send messages to a predefined contact list. Follow the steps below to create and manage your broadcast efficiently. Type of Broadcast Choose how you want to send your WhatsApp messages: 1️) Broadcast Campaign Send template-based messages in...
  16. N

    Team Members

    Managing Team Members in Pabbly Chatflow You can add multiple team members to your Pabbly Chatflow account and share WhatsApp Numbers with them. Team members will be able to chat within your account and access only the shared WhatsApp Numbers. However, they will not have permission to delete...
  17. N

    What are Quick Replies & how to add them in Pabbly Chatflow?

    What are Quick Replies? Quick Replies in Pabbly Chatflow allow agents to save predefined responses and send them instantly with a single click. These responses help streamline communication by enabling agents to quickly address common queries such as product pricing, descriptions, welcome...
  18. N

    How to Add a Tag in Pabbly Chatflow

    What are Tags ? A "tag" is a customizable label or identifier assigned to a contact or conversation to help categorize, filter, and segment your audience based on specific contact custom fields, activities, or statuses. Tags help you manage contacts efficiently by grouping them under relevant...
  19. N

    How to create a WhatsApp Cloud API account and connect it to Pabbly Chatflow using Manual Token Connect

    Watch a video tutorial on: How to create a WhatsApp Cloud API account and connect it to Pabbly Chatflow using Manual Token Connection. Follow the steps below: Step 1. Create a Chatflow Account Before integrating with Meta, ensure you have a Pabbly Chat Flow account. If you haven't created...
  20. N

    How to Add a WhatsApp Number in Pabbly Chatflow

    Adding a WhatsApp number in Pabbly Chatflow is a simple and quick process. Follow the steps below to ensure a seamless setup. Step 1: Log in to Your Pabbly Chatflow Account Open your web browser and go to Pabbly Chatflow. Enter your login credentials and click Sign In. Once logged in, you will...
Top