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Search results

  1. V

    Affiliate request from Customer not working

    Neither my customer nor me logged in as the customer are able to click the "Request to become an affiliate" button. It has worked in the past for all my other customers, this is happening suddenly. Please check something isn't wrong or otherwise fix this.
  2. V

    Customers getting Double, Triple billed through Stripe

    I contacted Pabbly support previously over email - Ticket 53267. I was assured that this issue had been fixed, but it has not. My customers continue to report, and I can confirm after reviewing transactions, that there are occurances where customers are being double billed for their Stripe...
  3. V

    Subscription Cancellation Flow

    Hello, I'm trying to make recurring subscriptions with Pabbly production ready to sell recurring subscriptions to my app. I am worried that there is not a clear and easy way for users to cancel their recurring subscriptions through Pabbly. I already understand that the way they do this is...
  4. V

    Test Recurring Subscription Rewewal?

    Hello, It does not seem that it is possible to test my webhook implementation for recurring subscription renewal at this time. The minimum length for a recurring subscription is 1 week. Am I just supposed to wait 1 week to test the subscription renewal? Can you provide an option in that...
  5. V

    Bug - Webhook returns incorrect expiry_date

    Hello, The Webhook seems to be returning an expiry_date 100 years into the future for subscription purchases. I have set up a webhook for a standard, 1 Month recurring subscription purchase. When I read the data returned by the webhook for the subscription purchase, I am getting the expiration...
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