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Search results

  1. M

    Adding carriage return / Line feed to a Freshdesk ticket description

    Hi In creating a Freshdesk ticket, I have found that the description I have added in Pabbly Connect is going into Freshdesk without the carriage return and line feed. Searching in the forum, I saw someone mention using \n. Adding this to the end of each line hasn't made a difference. Does...
  2. M

    Freshdesk : Create contact requiring language and External ID

    Hi I am trying to create a contact in Freshdesk. However, I have encountered errors with the language and external id. Neither of these fields are an issue if I create a contact from within Freshdesk. In the error message for language, it says "The multi_language feature is required to support...
  3. M

    IF THEN ELSE ENDIF

    I'm trying to work out how to have a conditional set up and then continue with other processing. Maybe a bit of pseudo code may help better describe what I'm trying to achieve. Search contact IF not found then create contact ELSE update contact ENDIF Search account (ie organisation) IF not...
  4. M

    FreshSales To Do sent to ToDoist : date mapping not correct

    I set up a connection from FreshSales to ToDoist to send all created To Do items from FreshSales to ToDoist. However, the due dates are being translated incorrectly. For example, in FreshSales the due date is 10 June 2022 (10/6/2022) and when it appears in ToDoist it becomes 6 Oct 2022...
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