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    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

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Search results

  1. V

    Customers getting Double, Triple billed through Stripe

    I contacted Pabbly support previously over email - Ticket 53267. I was assured that this issue had been fixed, but it has not. My customers continue to report, and I can confirm after reviewing transactions, that there are occurances where customers are being double billed for their Stripe...
  2. V

    Subscription Cancellation Flow

    Hello, I'm trying to make recurring subscriptions with Pabbly production ready to sell recurring subscriptions to my app. I am worried that there is not a clear and easy way for users to cancel their recurring subscriptions through Pabbly. I already understand that the way they do this is...
  3. V

    Test Recurring Subscription Rewewal?

    Hello, It does not seem that it is possible to test my webhook implementation for recurring subscription renewal at this time. The minimum length for a recurring subscription is 1 week. Am I just supposed to wait 1 week to test the subscription renewal? Can you provide an option in that...
  4. V

    Bug - Webhook returns incorrect expiry_date

    Hello, The Webhook seems to be returning an expiry_date 100 years into the future for subscription purchases. I have set up a webhook for a standard, 1 Month recurring subscription purchase. When I read the data returned by the webhook for the subscription purchase, I am getting the expiration...
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