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Search results

  1. N

    Whatsapp Cloud API connection issue

    Sorry i didn't describe my question clearly. I meant to ask 1. if separate token is required to receive callback/reply via Cloud API vs to send message via Cloud API? 2. If yes for #1, can both tokens be permanent token? So far i believe I've only seen steps of how to generate a permanent...
  2. N

    Whatsapp Cloud API connection issue

    To clarify, can I ask, do I need to generate a separate permanent token to do each of below? 1. receive callback/reply to my Whatsapp Biz account 2. send template message from my Whatsapp Biz account
  3. N

    Whatsapp Cloud API connection issue

    Thank you! i've just revoked the previous permanent token and generated a new one. When i used the token on Whatsapp Cloud API on Pabbly, it couldn't connect. Can you help please?
  4. N

    Whatsapp Cloud API connection issue

    Separately to receive notifications back from the customers via Whatsapp, I've followed the steps in the video below to setup webhook from Whatsapp to Pabbly. However, is the token also temporary? How can I set up a permanent token for this?
  5. N

    Whatsapp Cloud API connection issue

    I managed to send a template message when i use the temporary bearer token. However, i have problem getting the permanent token to work. Can you please advise why? I saw someone else having similar problem on this forum as well, however, it's quite important for us to use permanent token...
  6. N

    Whatsapp Cloud API connection issue

    Hi, I keep having issue with connection on Whatsapp Cloud API. I set up an Action using Whatsapp Cloud API, and selected Send Template Message option. Then i set up the connection following the guide on this youtube: However, I can't find any of my template messages after hitting 'connect'. I...
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