1 TypeBot Response but Result at GSheets as 3 Entries

Status: Closed · Asked by digitaldivi on · 0 views

digitaldivi — Question ·

Dear All,
I have setup Typebot-GS Integration with Date formatter.
Initially I have only 4 questions on the TypeBot form. We collected almost 140 responses and it was working fine.
Later we had to add 2 additional questions.
As i added additional questions, I Re-captured the webhook data and mapped accordingly.
Test data yielded correctly.

While LIVE data from the form is giving result 3 times (duplicate entries) on the Google Sheet.

Form is already on Live. I cannot take back and send a complete new link.

I request what I should do, to prevent such multiple entries.

Form Link : https://emaildata.typebot.io/

WorkFlow Name in Pabbly: EliteEmailTypeBot

Pls guide

Thank you

Pabblymember11 — Reply ·

Hey @digitaldivi

We looked into your concern and looks like the trigger webhooks have been set 3 times in your Typebot account. Hence you're getting 3 entries every time for a single entry.

So, kindly contact the TypeBot support team and ask them to unsubscribe from the 2 additional webhooks which has been created earlier.

Else, you can create a new workflow from scratch to avoid similar entires.

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