25-second timeout with SMTP sending email

[colind]

Sending email in Pabbly Connect results in a Response not received in 25-seconds timeout, and email is not sent—this workflow was working fine for the past year.
In fact, all workflows with sending email are having the same issue.

There is no issue with the SMTP credentials, etc., as I have been able to send emails using other automation tools.

Please look into this issue as our customers are not receiving emails.

Thanks

 

[Deleted member 9923]

Hello @colind ,

Pabbly Connect waits for 25 seconds to receive a response from any application. The issue you are describing occurs when an application takes more than 25 seconds to process a request, and because of this, Pabbly Connect does not receive the response within 25 seconds, leading to the error you encountered.

In your case, it seems the application you are trying to post to takes more than 25 seconds to process the request and return a response to Pabbly Connect. Due to which you are getting this error.

For more details please refer to the below help document.
https://forum.pabbly.com/threads/pa...rror-response-not-received-in-25-seconds.855/

 

[sanjayseth]

I am also getting the same error
and the response from pabbly is standard add more than 25 sec delay but where to add in SMTP they dont tell

 

[colind]

I am also getting the same error
and the response from pabbly is standard add more than 25 sec delay but where to add in SMTP they dont tell

Hello @colind ,

Pabbly Connect waits for 25 seconds to receive a response from any application. The issue you are describing occurs when an application takes more than 25 seconds to process a request, and because of this, Pabbly Connect does not receive the response within 25 seconds, leading to the error you encountered.

In your case, it seems the application you are trying to post to takes more than 25 seconds to process the request and return a response to Pabbly Connect. Due to which you are getting this error.

For more details please refer to the below help document.
https://forum.pabbly.com/threads/pa...rror-response-not-received-in-25-seconds.855/

MukeshR, your response does not help me solve the issue. SMTP email sending on my workflows was working fine for the past year. Nothing has changed from my end. Suddenly there is this timeout error, and NONE of my emails are being sent. How can we resolve this?