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403 Forbidden Error in the Checkout Page in Pabbly Subscription Billing

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How to Avoid a 403 Forbidden Error in the Checkout Page

You may encounter a 403 Forbidden error on the checkout page if you use certain words such as "app," "signin," "signup," "upgrade," or "portal" in the plan name and plan code during the creation of plans, especially if you have already set up a custom domain in Pabbly Subscription Billing.

This error occurs because these words are reserved and only work with the default Pabbly domain only.

To fix this issue, it's important to avoid using these reserved words when creating plans. This will ensure that your checkout page works properly and your customers can make purchases without encountering any errors.
 

AMB

Member
My domain does not include the keywords you mentioned but I’m still getting an 403 error. How can this be resolved? Everything was working but suddenly stopped working.
 

MukeshR

Member
Staff member
Hello AMB,
Greetings !!

We have investigated the issue you raised and discovered that your plan code still contains reserved words. Therefore, we kindly request that you remove them and recheck. For more details, please refer to the screenshot below.

If the problem persists, you may schedule a call with our team for further assistance.
https://calendly.com/pabblyteam/pabblysubscriptionbilling?month=2023-04
Note :- Requesting you to mention the query in the notes section at the time of scheduling the call

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Thanks & Regards,
Mukesh
Pabbly Team
 
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