500 Internal server error

Status: Open · Asked by guy dinay on · 0 views

guyseo — Question ·
Consent to Access & Modify: I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

I have a problem with my flow.
The automation works, but when I try to add leads manually, I get an error message.
What’s strange is that the automation sends data to Google Sheets, but not to email or the API POST.

https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY0MDYzNzA0MzM1MjY1NTUzZDUxM2Ei_pc

Arshil Ahmad — Reply ·

Hi @guyseo,

Please remap the data in the 'Email' field and see if that fixes your issue.

guyseo — Reply ·

Still not working.
now everything is working but not the email

Hrishabh Tiwari — Reply ·

Hi @guyseo,

We have reviewed your workflow "CLONE - [כנס | טופס לידים]" and noticed that the issue with the email step still remains the same.

Please try mapping the email address field directly from the trigger response to the API step, and then test the workflow again to see if the issue persists.

Let us know the outcome after trying this so we can assist you further.

Thanks & Regards,
Hrishabh
Customer Support Associate
Pabbly.com
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guyseo — Reply ·

Its not working with or without the email!

guyseo — Reply ·

Also the API is not working and we still get error 500!

Preeti Paryani — Reply ·

Hello @guyseo,

We have saved step 4 by mapping the correct email and re-executed the failed task and it seems to be working fine now.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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