ActiveCampaign "Contact Added" Trigger Issues

Status: Open · Asked by pmorana on Dec 4, 2025 · 0 views

pmorana — Question · Dec 4, 2025

Your Workflow URL: https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZkMDYzNzA0M2Q1MjZmNTUzZDUxM2Ei_pc

Task History ID: IjU3NjUwNTZhMDYzZjA0MzE1MjZiNTUzMTUxMzU1MTYyNTQzMDBmMzYi_pc

Consent to Access & Modify: I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Private Comment: https://pm.magnetbrains.com/project/pabbly-support-team/issue/552

Hello, I'm new to Pabbly Connect, however I have everything set up and configured and I'm observing unexpected behavior. Despite the list selection in ActiveCampaign, the trigger is firing for all new contacts added to the system regardless of whether they are subscribed to a list. Subsequently subscribing the user to a list also causes the workflow to trigger. Please view the video to see the issue happening in real time. https://www.loom.com/share/a5f323a4984649d385c09bd6eb40aae0

Arshil Ahmad — Reply · Dec 4, 2025

Hi @pmorana,

Please allow us some time to look into this issue where the workflow is being triggered for all new contacts instead of only when they are added to the selected list. We will get back to you with an update soon.

In the meantime, we have added a Filter as step 2 of your workflow, which should prevent the execution of the further steps. So even if your workflow is triggered for all contacts, the next steps will be executed only for the contacts added to List 3.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
?Rate your support

Preeti Paryani — Reply · Dec 8, 2025

Hi @pmorana,

Please try creating this workflow in the Classic UI and let us know if the issue persists.

Hi @pmorana,
Please allow us some time to look into this issue where the workflow is being triggered for all new contacts instead of only when they are added to the selected list. We will get back to you with an update soon.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

Arshil Ahmad — Reply · Dec 20, 2025

Hi @pmorana,

Please try creating the workflow in Classic UI and see if that fixes your issue.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
?Rate your support

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