ActiveCampaign Tags

Our Workflows include adding contacts to activecampaign and adding unique tags to the contacts. I cannot select the tags on the selection since the selection only shows a few of our existing tags. And when I enter the tags manually, it doesn't add it on the ActiveCampaign. Need help on this ASAP. Thanks!

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Hey @Armay

Our Workflows include adding contacts to activecampaign and adding unique tags to the contacts. I cannot select the tags on the selection since the selection only shows a few of our existing tags. And when I enter the tags manually, it doesn't add it on the ActiveCampaign. Need help on this ASAP. Thanks!

In the Tag field, you have to map the respective Tag ID by toggling the map button with the help of the "ActiveCampaign: Search Tag" action event for which the tag has been present first in your Active Campaign.

Else, you can pick the tag in the drop-down and can make it static for every execution.

Thanks for this.

Also for tagging in Infusionsoft. Can we add multiple tags to a single contact? Or we can only add one tag? Thanks

Hey @Armay

Also for tagging in Infusionsoft. Can we add multiple tags to a single contact? Or we can only add one tag? Thanks

Hey @Armay

Could you pelase tell us in which action step you are referring to?

Hey @Armay

If you can tell us from which specific action event you are willing to add multiple tags so that we can look into it and guide you accordingly.

The trigger comes when a new contact submits our form in clickfunnels. The action step for infusionsoft is to create/update contact in infusionsoft for that new contact and to add multiple tags to that contact.

Hey @Armay

Regarding your concern on adding multiple tags while adding contacts in Infusionsoft, we need to check the possibility of it and had to check the compatibility so kindly post a request here - https://pabbly.hellonext.co/

Our Integration team will look into it.

Hey @Armay

Regarding your concern on adding multiple tags while adding contacts in Infusionsoft, we need to check the possibility of it and had to check the compatibility so kindly post a request here - https://pabbly.hellonext.co/

Our Integration team will look into it.

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Hey @Armay

We would request you kindly make a request over here https://pabbly.hellonext.co/b/Integration-Request and upvote it.

Our team will review the request and possibly add the integration soon if possible.

Hey @Armay

We would request you kindly make a request over here https://pabbly.hellonext.co/b/Integration-Request and upvote it.

Our team will review the request and possibly add the integration soon if possible.

I'm also having trouble with adding tags on Infusionsoft.. it only allows one tag per action event.. and i need to add 3 tags.. and the message that is being returned if i test out my action is that it can't find the contact which is already in infusionsoft.. can you help me regarding this too ? thanks

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Hey @Armay

hi.. I submitted a request already.. usually how long does a request like this be integrated?

While our Integration team tries to take customer feedback into consideration as much as possible, the integration team cannot make any promises as to what will and will not be implemented.

I'm also having trouble with adding tags on Infusionsoft.. it only allows one tag per action event.. and i need to add 3 tags.. and the message that is being returned if i test out my action is that it can't find the contact which is already in infusionsoft.. can you help me regarding this too ? thanks

Hey @Armay

Our team will review the request and possibly add the integration soon if possible.

While our Integration team tries to take customer feedback into consideration as much as possible, the integration team cannot make any promises as to what will and will not be implemented.

Hey @Armay

You can track the process on the roadmap section of the request page - https://pabbly.hellonext.co/roadmap

Hey @Armay

In the Tag field, you have to map the respective Tag ID by toggling the map button with the help of the "ActiveCampaign: Search Tag" action event for which the tag has been present first in your Active Campaign.

Else, you can pick the tag in the drop-down and can make it static for every execution.

I cannot enter the tags manually, and I can't pick it from the drop-down list since there's a lot of tags on the account. Thanks

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Hey @Armay !

Can you let us know your workflow name in which you are facing the concern, so we can check on it and guide you further to resolve the issue?

Hope, to hear from you soon.

Hey @Armay !

Can you let us know your workflow name in which you are facing the concern, so we can check on it and guide you further to resolve the issue?

Hope, to hear from you soon.

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Hey @Armay !

Thanks for the details.

Hello.. does the Search Tag also exist in Infusionsoft?.
Currently, we do not have an event for "Search Tag" with us in Infusionsoft.
Our tech team is checking on the possibilities of this event if can be done or not and will revert you back on this shortly.

I'm also having trouble with adding tags on InfusionSoft
When checking up on your workflow, we can see that you have added a tag by switching ON the map button which is not the correct way-

When the Map button is ON, you need to pass the Tag ID and not any other random value to it-

If you need to create a new tag, then you can use the below-mentioned step-

Once a new tag is created, you can use its ID from the response to map in the given field-

Kindly check on this and let us know if this can work for you.

Hi thanks for the reply.. so is it okay to add a 'Create a tag' eventhough the tag that I need to use is already existing on Infusionsoft?

If you need to create a new tag, then you can use the below-mentioned step-

[IMG alt="1649326344013.png"]https://forum.pabbly.com/attachments/1649326344013-png.9486/[/IMG]

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nevermind.. the search tag for infusionsoft was already added to the integration. Thanks!