ActiveCampaign webhook help please

[ElTel337]

Your Task History ID

IjU3NjUwNTZiMDYzZTA0Mzc1MjZkNTUzZDUxM2Ii_pc

Hello, I'm trying to integrate with ActiveCampaign to add tags and custom fields to a contact. Pabbly Connect isn't bringing up the full lists of tags and fields available though. Any idea why this would be?

 

[Supreme]

Hey @ElTel337

As per the Active campaign's API documentation users can only fetch 100 tags. For a better understanding, you can refer to their documentation.

You can get all the tags with the help of the "Get Tags" action event individually.

Since you have more than 100 tags then you can try the " ActiveCampaign: Search Tag" action step to retrieve the tag ID with the help of the name of the tag.

 

[ElTel337]

I've had a tidy up of the tags so I'll see if that makes a difference there.
That doesn't explain why it doesn't retrieve all the custom fields though?

 

[Supreme]

That doesn't explain why it doesn't retrieve all the custom fields though?

Can you please tell us how many custom fields you have in your Active Campaign, so that we can check on it?

 

[ElTel337]

26

 

[Supreme]

Hey @ElTel337

Could you kindly reconnect the Active Campaign action step once and then check for the custom fields?

 

[ElTel337]

Great, all sorted, thank you