Acuity to Deskera Issues

Status: Open · Asked by csdoes on · 0 views

csdoes — Question ·

Everything appears to be working fine until I sent the last test request and then I get the error messages:

json: cannot unmarshal string into Go value of type dto.ContactSaveDto

Am I doing Something incorrectly?

Pabblymember11 — Reply ·

Hey @csdoes

We check your Deskera action step and we found that you need to pass the Custom Fields in a certain manner, please check this out-

Please try again in the correct manner and let us know if some problem still persists.

Neeraj Agarwal — Reply ·

The label above is the id of your custom field and the Value is the value of that custom field.

So for example:
If your custom field id inside Deskera is consultation_type and the value you want to pass is Zoom Consultation.
You have to write

{"label":"Consultation","value":"Zoom Consultation"}

csdoes — Reply ·

Thank you. Acuity is a scheduling application. How do I push the appointment time to Deskera as an activity. Acuity is presenting the data, but I don't see how to post it to Deskera...

csdoes — Reply ·

I think this is the issue:

I'd like to pass appointment date & time, and Lead Status data from Acuity to Deskera at the same
time, in the "create deal module of Deskera". It does not look like that is possible at the moment.

Can you add the following actions in the "create Deal Module" so that we are able to accomplish this?

1. Create Activity.
2. Add Label

Pabblymember11 — Reply ·

Hey @csdoes

We looked over the possibility of your concern and it looks like the "Add Label" field is present on the "Create Contact" not in the "Create Deal", we crossed checked this in their API documentation. Action.

Further, for "Create Activity" and "Contact Label", you can send the request here for adding Action and upvote the same - https://pabbly.hellonext.co/b/Update-Existing-Application

The integration team will look into it.

Thanks!

Back to all forum threads · Log in to reply