• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Add Webhook Trigger for "Subscription Updates" (to be used for integration flows in Pabbly Connect)

Hello, I use Pabbly Connect, and am trying to create a Connect workflow which takes the subscription status (I think this may be referred to as, "Data Subscription Status", but don't hold me to that
😉
) in Pabbly Subscription Billing (PSB) and update a custom field in HubSpot every time it changes on a record in PSB.

The values in this "Data Subscription Status" field in PSB are:
- Live, Pending, Paused, Trial, Trial Expired, Expired, Dunning, Cancelled, Nonrenewing, Unpaid, Future

There doesn't seem to be a PSB trigger in Pabbly Connect for "Subscription Update", which could allow for this "Subscription Status" to be synced.

When I requested for assistance on this in the PSB Facebook group, I was told this is the way to accomplish this:

"You can use the following webhook triggers available in Pabbly Subscription Billing to get the of update the status of a subscription:
Subscription Create: Triggers whenever a subscription is created.
Subscription Activate: Triggers whenever a subscription is activated (goes live).
Subscription Renew: Triggers when a subscription is renewed.
Subscription About to Renew: Triggers 7 days before a subscription is set to renew.
Subscription Cancel: Triggers when a subscription is canceled.
Subscription Expire: Triggers when a subscription expires.
Subscription Trial Activate: Triggers when a Subscription Trial period gets activated
Subscription Trial Expired: Triggers when a Subscription Trial period gets expired

Currently, we do not have a specific webhook trigger for subscription updates. However, you can use the above-mentioned triggers to receive webhook responses whenever there is an update to a subscription."


This is a lot of work which seems cumbersome and unnecessary - can you please create a specific webhook trigger for Subscription Updates? (your team also asked that I submit this as a product request)

Thanks!
 

Soumya Tripathi

Member
Staff member
Hello @lee_haines
Thank you for the recommendation. Our team will look into it, and if we receive multiple similar requests, we will consider adding it. Your input is much appreciated.
 
Top