after my pabbly was blocked in the middle of the month b

Status: Closed · Asked by Perdre 10 kg en un mois / Coach minceur en ligne on · 0 views

MATTVIDZ — Question ·

Hello after my pabbly was blocked in the middle of the month because i didn't know enough tasks, since the 1st even if some tasks have come back some workflows don't launch anymore even though they are on "on" what should i do?

ALL my workflow "schedule by pabbly doesn't work

Pabblymember11 — Reply ·

Hey @MATTVIDZ

Would you mind sharing the workflow URL once and verifying that all of them are turned on?

MATTVIDZ — Reply ·

all of my workflow who begin by "schedule by pabbly"

MATTVIDZ — Reply ·

I should have had an execution yesterday and today as my tasks have gone back to 0... everything is OK, the workflow is on, but it doesn't start at the scheduled time. Before the shutdown, I had used all my tasks, so it was working fine.

MATTVIDZ — Reply ·

since I don't have an answer, I think I'll recreate them

Pabblymember11 — Reply ·

Hey @MATTVIDZ

Apologies for the inconvenience. We have not detected any edit logs in your account. We recommend that you enable all workflows and then verify once more. If the issue persists, please inform us.

MATTVIDZ — Reply ·

sory I don't understand what you're telling me, all the workflows I'm talking about are on and were working before I ran out of "tasks", none of the workflows that start with "schedule by pabbly" are restarting despite the fact that my credits are all back on, can you do something about this because everything is fine on my end, here's another example of a workflow that isn't restarting, I'd really like not to have to do them all again,

https://connect.pabbly.com/workflow/share/WhJYagRTBmVXHVI4UwAEIwAUVlJQCQBlXEVTQVxTUChVGFMWVxYPZQhEAiBfBAloVB1SOAVaUTQAFAcDUAZVJldOUVNTUFYsWhcIcwBjXG9aBFhwBGU#
the workflows have already worked since I have consumed tasks but they stopped on the 18th day when I ran out of credits, and despite the credits earned the "schedule by pabbly" has not restarted since the 01st.

Pabblymember11 — Reply ·

I have forwarded your concern to the technical team and they are currently looking into it.

MATTVIDZ — Reply ·

thank you very much

Pabblymember11 — Reply ·

Hey @MATTVIDZ

Our team has implemented some changes to the workflow so it should not be paused anymore. Please try it and let us know if the issue persists.

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