all old messages are getting auto retrigger continously

Status: Closed ยท Asked by Deepak Dhingra on ยท 0 views

Deepak Dhingra โ€” Question ยท
Messages from 19.07.2026 to now... all are getting re-trigger to webhook
even I am getting notified for the same as I recieved a new message


Pabbly Support โ€” Reply ยท

Hello Deepak Dhingra,
We appreciate you reaching out to Pabbly Support!
Could you please provide more details about your specific use case?

Additionally, it would be helpful if you could share the URL of the workflow you've created so that we can thoroughly review it and provide further guidance.
Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next email: "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it."
Looking forward to assisting you further.

Thanks & Regards,
Hrishabh
Customer Support Associate
๐ŸŒ Pabbly.com
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Deepak Dhingra โ€” Reply ยท
image.png


26.07.2026 ko webhook bhi trigger ho rahi hai

Pabbly Support โ€” Reply ยท

Hello Deepak,

Thank you for providing the screenshot.

Upon checking your Pabbly Chatflow account, we notice that you have multiple WhatsApp numbers connected. To help us investigate this re-triggering issue accurately, could you please let us know:

Which specific WhatsApp number (out of the connected numbers) is receiving these old messages and re-triggering the webhook?

Once you provide these details, we will check the logs and help you resolve this right away.

Looking forward to your response!

Thanks & Regards,
Hrishabh
Customer Support Associate
๐ŸŒ Pabbly.com
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Deepak Dhingra โ€” Reply ยท

6009570095

Pabbly Support โ€” Reply ยท

Hello Deepak,

Thank you for providing the WhatsApp number (6009570095).

To investigate and resolve this continuous re-triggering issue directly, could you please schedule a quick Google Meet call with us at a convenient time?

You can select a time slot using our booking link: https://calendly.com/d/d3ym-5vy-7wq

Once scheduled, we will join the call, review the logs together, and fix the issue for you.

Looking forward to speaking with you!

Thanks & Regards,
Hrishabh
Customer Support Associate
๐ŸŒ Pabbly.com
๐Ÿ‘‰ Rate your support

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