Another API not working

Status: Closed · Asked by Dan Cook on · 0 views

Dan Cook — Question ·
Task History ID: IjU3NjUwNTY0MDYzMDA0MzE1MjZkNTUzMjUxMzU1MTYwNTQzODBmMzci_pc
Consent to Access & Modify: I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

This api is saying the key is wrong when run through the automation.
But when manually run it is completely fine.

Does this have anything to do with the variables?
These apis run off of variables and if the variables aren't working correctly that would produce the errors.

Thanks

sven-bo — Reply ·

Same here. Been dealing with this for days now. I flagged it to Pabbly support already but no fix yet. All my workflows that use user-defined variables are failing with the same kind of errors. Always wondering why those things suddenly break. Internal variables is not really a new feature...

Arshil Ahmad — Reply ·

Hi @dan90, @sven-bo,

Our team is currently working on fixing this issue. Please accept our apologies for the inconvenience caused. We will get back to you with an update soon.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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Preeti Paryani — Reply ·

Hi @dan90, @sven-bo,

Thank you for your patience. As per the latest update from our team, the issue has now been resolved.

We recommend checking the specific workflows where the variables were mapped and reviewing the task history to confirm that they are executing correctly. If you face any issues, please feel free to reach out.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Dan Cook — Reply ·

Hi Preeti,
Thank you for your asssitance and prompt resolution.
What was the issue, if you don't mind me asking?
Thanks

Preeti Paryani — Reply ·

Hey @dan90,

The issue was caused due to some temporary technical issues on our end, which affected the handling of variables in certain workflows. Our team has now resolved it.

You can go ahead and check your workflows again to ensure everything is executing correctly. If you notice any further issues, please feel free to let us know.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Dan Cook — Reply ·

Hi Preeti,

Thanks for letting me know what happened.

Preeti Paryani — Reply ·

Hey @dan90,

Glad to be of help.

As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received:
https://forms.gle/GAjS4wdPYKuhnEYV9

Thank you for your time.

PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you face any issues in the future.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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