Attaching a file to zendesk ticket
Status: Open · Asked by Nishit Shah on · 0 views
Hi,
I want to attach files added on a webhook link to a zendesk ticket. Please advise how to set up a Pabbly task for it. I see options to create a zendesk ticket but no option to attach the file to the said ticket.
Please help asap!
Hi @Nishit Shah,
Based on Zendesk's API documentation, it doesn't look like they have a specific field for attachment.
https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#create-ticket
You can try adding the attachment in the Description field.
Hi,
Zapier allows me to add attachments to a zendesk ticket. Please check screenshot. There must be a way to do this using pabbly too. Request you to review and reply with a solution. Thank you!
Attachments
If you want this action event to be added to Zendesk, you can submit your request on our dedicated platform:
https://pabbly.featureos.app/b/Integration-Request
Our integrations team will look into your request and, if possible, add the desired action event to Zendesk.